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Michael Jordan Nissan

Durham, NC

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458 Reviews

3930 Durham Chapel Hill Boulevard

Durham, NC

27707

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458 Reviews of Michael Jordan Nissan

December 13, 2013

My previous car purchased 2010 Altima, I was disappointed but could not return it. This time when I purchased a 2014 Altima, Mr. Wilson gave me all the bells and whistles and made up for my disappointing pu More

by gracey10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
Dec 16, 2013 -

Michael Jordan Nissan responded

Congratulations on your new Altima Patricia. You are going to absolutely love it! We appreciate you being part of the Michael Jordan Nissan family and Team 23. As a premier Nissan dealer in the Triangle area, we strive to provide exceptional customer service with each visit, and we are thrilled that Raheem was able to do just that. We look forward to serving you for many years to come. Congratulations again and happy holidays!

November 15, 2013

We have never had a car buying experience such as this. We got what we came for and each person we dealt with treated us just like family. I don't think we have ever laughed so hard...is that supposed to h More

by tylynp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Reeves
Nov 21, 2013 -

Michael Jordan Nissan responded

Congratulations on your new vehicle and welcome to the Michael Jordan Nissan family and Team 23! It's wonderful to hear that our staff provided you with a great experience from start to finish. We look forward to serving you for many years to come! Congratulations again.

November 12, 2013

I want to say THANK YOU to LISA H , KEN M, and JEREMY P. You all are great people thank you so much for all your help. I would recomend you all to anyone. You all take pride in your job and care about other More

by berniceh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Peace, Lisa Mason
Nov 12, 2013 -

Michael Jordan Nissan responded

Thank you for the kind words Bernice, and thank you for being part of the Michael Jordan Nissan family and Team 23! We are thrilled that our staff was able to provide you with exceptional customer service and we look forward to serving you for many years to come. If you need anything, do not hesitate to contact us. Thank you.

November 09, 2013

The staff were friendly, funny, and just great. They were all about making you feel at home, and they are constantly making you laugh and making sure you get all you want and need. Great customer service!! More

by Vella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashawn Bass
Nov 11, 2013 -

Michael Jordan Nissan responded

Thank you for sharing your recent experience. We truly feel that we have the best staff in the industry, and it is great to hear that they were friendly, humorous and professional. We look forward to having you as part of Michael Jordan Nissan's Team 23 for many years to come.

October 30, 2013

Michelle was a true pleasure to work with. She contacted me promptly and kept me informed as this purchase was proceeding. She approaches everything she does with a positive and enthusiastic attitude. I do More

by khebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Lunsford
Nov 01, 2013 -

Michael Jordan Nissan responded

Congratulations on your new vehicle and thank you for choosing Michael Jordan Nissan. It’s truly wonderful to hear that our staff provided you with exceptional customer service throughout the process. We look forward to providing that same level of service for many years to come. Welcome to the Michael Jordan Nissan family. Thank you.

October 03, 2013

I had a wonderful experience and it was hassle free. I got the car I wanted at an excellent price. All the staff were very friendly and courteous. I would rate all three men Excellent in all areas. More

by kittyNissan2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hooker, Travis Lunsford, Trey Reeves
Oct 04, 2013 -

Michael Jordan Nissan responded

Thank you for taking the time to share your recent experience at our store and welcome to the Michael Jordan Nissan family. It's wonderful to hear that you had a hassle-free, professional and friendly experience throughout the process. We look forward to serving you for many years to come. Congratulations!

September 22, 2013

Searched specifically for a Red 2010 Prius over the coarse of 3 months before finding the right price online. Started the process with Rebecca via numerous emails and lots of questions on this specifi More

by mmshorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebeca Sherrell , Tiffany Roberts
Sep 22, 2013 -

mmshorn responded

I meant to submit another review on behalf of Tiffany Roberts, who also assisted with the purchase of my 2010 Prius. Tiffany was actually the person who assisted with the closing of of my 2010 Prius. In our discussion, I told her that I now had an 04 Prius to sell but dreaded the thought of dealing with private party sell issues. Tiffany connected me with the right staff who made more than a fair offer on my 04. SOLD! I am really impressed with upfront and direct approach Michael Jordan had with both my purchase of the 2010 and the sale of my 04. The 04 was not a trade in but a separate transaction and I did get fair wholesale price (almost 1K more than what Carmax offered). They should make a nice profit on the 04 (if interested it is listed now but without a picture). When discussing the sale of the 04, Tiffany actually came to my house to pick up the car which saved me 2-4 hours of drive time. Now how is that for service. Go Girl!!

Sep 22, 2013 -

Michael Jordan Nissan responded

Thank you for taking the time to share your recent experience at Michael Jordan Nissan. Rebecca and Tiffany are indeed great, and we are thrilled that they were able to provide you with excellent customer service throughout your vehicle purchase and sale of your previous vehicle. We look forward to having you as part of the Michael Jordan Nissan family for many years to come. Congratulations on your new vehicle!

September 21, 2013

3rd purchase from deal Raheem Wilson. Mr Wilson & business mgr Ken Massenburg are always so professional, knowledgable of the inventory which is why I will always be a repeat customer. My fiance Rhon More

by C. Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
Sep 22, 2013 -

Michael Jordan Nissan responded

Congratulations on your new vehicle and thank you for being a valued member of the Michael Jordan Nissan family. We'll be sure to pass your kind words along to Raheem and Ken. Thank you.

September 17, 2013

This is my second purchase of a vehicle....The first was a New Nissan Sentra 2011...I loved the car and just wanted to upgrade to the new style. A bigger car with actually even better gas mileage...My first More

by krp12056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
Sep 17, 2013 -

Michael Jordan Nissan responded

Congratulations on your 2013 Nissan Sentra Karen, and thank you for being a valued member of the Michael Jordan Nissan family. We truly appreciate you taking the time to share your recent experience at our store with Raheem. Raheem is indeed one of a kind, and we have been proud to have him as a member of our team for years. It’s wonderful to hear that his professionalism, friendliness, care and attention to detail, provided you with an exceptional experience. We will be sure to pass your kind sentiment along to our staff. Congratulations again and have a great day.

September 15, 2013

Raheem Wilson made my entire vehicle purchase a true JOY. Raheem took the time to LISTEN to my needs, and using his expertise was able to provide me with several vehicle choices to consider. He went the extr More

by edallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
Sep 16, 2013 -

Michael Jordan Nissan responded

Thank you for sharing your recent experience Emily. We truly appreciate your kind words and for choosing Michael Jordan Nissan. As a premier Nissan dealer in the Triangle area, exceptional customer service is our #1 goal. Raheem is truly one of the best! We'll be sure to pass your review along to our staff. We look forward to having you as part of the Michael Jordan Nissan family for many years to come, and we’d like to congratulate you on your new vehicle! Thank you.

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