Michael Jordan Nissan

Professional Maint. Techs Came from out of state and started having transmission problems on my nissan sentra. Other dealers would not put me in a loaner since I did not purcha Came from out of state and started having transmission problems on my nissan sentra. Other dealers would not put me in a loaner since I did not purchase the car from there dealership. At Michael Jordan Nissan Service Manager Mark Padfield was kind enough several times to give me a loaner car even though I did not purchase the car from Michael Jordan Nissan. With the professional knowledge of Service Advisor Mike Burke and Service Technician Scott brown and Master Technician Matthew Mcdaniel they found the problem and resolved the issue quickly. My car drives great and many thanks to all of you. Michael Cigalotti More

Really bad service. Cares more about money than the customer Was told they would run a diagnostic and the diagnostic would not be charged if they fixed the problem. They fixed the problem basically for free and Was told they would run a diagnostic and the diagnostic would not be charged if they fixed the problem. They fixed the problem basically for free and still charged me for the diagnostic study. Additionally, they had my car all day and never gave me a call I had to call two times to check status. When I questioned the service manager about this, he didn't even have the decency to discuss this with me. More

Love Michael Jordan NIssan I have been a customer of Michael Jordan Nissan for over 25 years. I had a Nissan when I moved here, and got to know them their excellent service. I I have been a customer of Michael Jordan Nissan for over 25 years. I had a Nissan when I moved here, and got to know them their excellent service. I've bought cars from them also. I'd never go anywhere else. I have always received top-notch service, trustworthy advice, and great attention to my automotive needs. They give me every reason to keep my service up-to-date, which extends the life of my cars. I trust them to keep me on the road. Over the years I have received service from so many of the employees. They are all professional and knowledgeable. More

Excellent customer service This is our fourth (fifth/family ) car from Michael Jordan Nissan !! Each experience has been great ! This time, it was due to an accident (not my fa This is our fourth (fifth/family ) car from Michael Jordan Nissan !! Each experience has been great ! This time, it was due to an accident (not my fault). Being thrown into car buying is not easy, especially when unplanned and time constraints are warranted. I wanted what I had, a Rogue. Nick helped us decide on options/features we wanted and drove it off showroom floor for me to drive home in record time. Every step was routine for them and easy for us. Always a great experience ! Thanks Nick, great job !! More

Great sales experience Raheem Wilson was the best salesman, I just brought a Murano, he made sure I was comfortable with the vehicle and the experience at the dealership. I Raheem Wilson was the best salesman, I just brought a Murano, he made sure I was comfortable with the vehicle and the experience at the dealership. I will definitely recommend him and the dealership to my family and friends. More

Best Customer Service Raheem is the best car salesman ever! I will continue to buy cars from him and I plan on sending some of my family members there also. The customer se Raheem is the best car salesman ever! I will continue to buy cars from him and I plan on sending some of my family members there also. The customer service is top notch and his patience is incomparable! More

Excellent Arrived about 15 minutes before closing everyone was still willing to help me and stay over time just to please me and my brand-new car Arrived about 15 minutes before closing everyone was still willing to help me and stay over time just to please me and my brand-new car More

Above and Beyond Expectations I purchased a relatively new "program car" from Michael Jordan Nissan two weeks ago, and drove away feeling quite happy. I stopped down the road a bit I purchased a relatively new "program car" from Michael Jordan Nissan two weeks ago, and drove away feeling quite happy. I stopped down the road a bit to take care of some quick shopping before proceeding home. When I came out to my car after shopping (less than 30 minutes from leaving the dealership), I found two large dents on the roof above the driver's door. I quickly returned to speak with the salesperson to confirm that they were not there when I purchased the car. I mentioned this incident in an email to the customer service dept. and asked about security camera footage that might help establish the condition. The representative offered to have the body shop look at the damage, and repair it at no charge. I picked up the car today from the body shop, and it looks like the beautiful car I left with two weeks ago. Thanks to everyone at MJ Nissan for putting the "shiny" back on my car purchase. More

Left looking and feeling like a star What a magnificent experience here at Michael Jordan Nissan in Durham NC. It's so great to see how customers values matters. Ricky Alston welcomed me What a magnificent experience here at Michael Jordan Nissan in Durham NC. It's so great to see how customers values matters. Ricky Alston welcomed me and showed great humility towards my family's needs. I left looking like a star with a 2016 Nissan Rogue. I surely appreciate all of Ricky Alston's services. I recommend Michael Jordan Nissan to fit your needs. Usen Family More