Michael Hohl Subaru

This business advertised a car for sale online. We called them right before leaving the house to make sure the car was still available. They guaranteed us that after checking the inventory, it was indeed sti them right before leaving the house to make sure the car was still available. They guaranteed us that after checking the inventory, it was indeed still on the lot. And if was sold, she would call and let us know. We drove an hour to the dealership to be told that the car sold that morning. Another similar car (but much more expensive) was aggressively pushed on us. Several suspicious activities made us wonder if the advertised car ever even existed. When we got back home (after wasting 2 1/2 hours), we again called to inquire about the advertised car and were again told that it was on the lot, but we better hurry because several people had looked at it. We called a third time to talk to management, but first asked again about the car (just to see what they would say). This time the car was being sold as we spoke. When we finally spoke with a manager, he was very rude and disrespectful. He made several excuses for why the ad was still up and why his employees kept telling us the car was still on the lot. We are confident that this business scams people with bait-and-switch tactics and lies. This should not be legal. More

I have purchased many cars in my life and have never had such a good experience and I did at Michael Hohl Subaru. From Sales to Service to finance and price. I would highly recommend this dealership if you such a good experience and I did at Michael Hohl Subaru. From Sales to Service to finance and price. I would highly recommend this dealership if you are considering purchasing a vehicle. Not to mention I LOVE my forester! Thank~you Subaru! More

We did our homework before even thinking on visiting this dealership. They had the car the met our check list. Did not even want to look at other cars and still the sales persons insisted. Upon fill out a cr dealership. They had the car the met our check list. Did not even want to look at other cars and still the sales persons insisted. Upon fill out a credit application and setting a price for a monthly payment. Was told that a manager had to be found even though we were the only ones there at the time. Was suggested we look at more options while we wait, even though we stated that we were only interested in one car. Manager did not even come back with an offer. Was not even willing to run my credit nor submit anything to the bank to see if we qualified. Was told it was a waste of their time. Manager Brian could not even answer our questions correctly, was completely unprofessional and rude. Could not answer what was the ball park figure in regards to monthly payments. Told us sorry if he was offending us!! Really?? Completely talked us out of purchasing a car. As we stood in the parking lot completely astonished. All the managers and sales personal stood in their glass office and stared at us. Completely unprofessional, rude and by far the worst dealership I have ever been, will never return and never recommend to anyone. More

Rob Swartz and the team at Michael Hohl Subaru are miracle workers in my eyes. Through an unfortunate accident I found myself in dire need of a car as soon as possible. After nearly a month my insu miracle workers in my eyes. Through an unfortunate accident I found myself in dire need of a car as soon as possible. After nearly a month my insurance company gave me a check for my vehicle which was totaled. I have always owned Subaru and am quite fond of them. When I rolled into the lot of Michael Hohl Subaru in Carson City. I was on the lot for no more than 2 minutes before I was politely greeted by Rob. He introduced myself and asked if he could be of any assistance. I told him my situation and he offered a few vehicles that seemed right. We took a test drive in a brand new 2013 Impreza Sport. I instantly fell in love with the car. Unfortunately since it had been nearly a month since my current vehicle was totaled and the insurance company took some time to help pay off my loan... My credit was greatly affected by a late payment/payoff notice from my loan holder. So in the long run I wasn't able to be financed for this beautiful car. A few days went by and I was having no luck with a new car due to my credit score being affected. Rob called me up and told me that I had a few options available if I'd like to come by the dealership. I made my way there as soon as possible. We took about 6 cars on a test drive and in the end Jessie (dealership financing) Brian (sales manager I believe) and Rob were not only able to get me into a new car (2008 Subaru Outback). They helped me get into a new car, with the lowest interest rate I've ever had! ...and all this with a very poor credit score. Through my time without a car I dealt with about 10 different dealerships in the 200 mile area. The team at MIchael Hohl were BY FAR the most personable and understanding. Not to mention willing to work with me and guarantee and exceed my satisfaction. I will most certainly be recommending them to anyone I know in need of a new vehicle or just looking to upgrade from their current one. More

While returning on a ski trip to LA from Reno, our Outback's idler pulley froze up shredding the serpentine belt and catching it on fire. lucky for us we were 1/4 mile from Michael Hohl Subaru in Car Outback's idler pulley froze up shredding the serpentine belt and catching it on fire. lucky for us we were 1/4 mile from Michael Hohl Subaru in Carson City. We pulled in worried about arriving midday without an appointment and about spending an unscheduled night in Carson City. Service Advisor Brad Kiesow recognized our concerns and told us the parts were on hand and he'd try to get it done that day. He provided us a loaner car and directed us to local points of interest. In short, he provided outstanding service to two stranded travelers. In just a few hours the car was fixed and we were on our way. Unfortunately, that night we found we had left our ipad somewhere during our stop. Brad and other staff looked for it and found it a couple of days later. Brad shipped it to us in Los Angeles AT NO CHARGE! Terrific service- thanks Brad and Michael Hohl Subaru, Doug & Pat Patterson More

I am an experienced mechanic, but brought my car in for dealer service due to it being a tricky diagnostic issue and possibly under warranty. Angi was condescending and would not even listen to some very dealer service due to it being a tricky diagnostic issue and possibly under warranty. Angi was condescending and would not even listen to some very important information I had that would help with the diagnosis. Ultimately, I was charged hundreds of dollars for a repair that did not fix the problem. Compounding this, I was told a bald faced lie about what was found when they inspected my car. I was told that there were "dirty connections", when in fact everything looked like new. I feel truly sorry for anyone that uses the michael hohl service department. They are clearly set up to charge top dollar for service that is average at best. I would question if the training of the mechanics is up to the standards set by Subaru of America. Consumers should be aware that dealers hire from the same pool of mechanics as any other shop. They are not always trained specialists as we are led to believe More

We had the most positive experience with the Subaru Dealership in Carson. George Simonian was one of the best and most thorough Salesman ever. We had a horrible experience at the Reno Subaru and so gla Dealership in Carson. George Simonian was one of the best and most thorough Salesman ever. We had a horrible experience at the Reno Subaru and so glad we decided to go to the Carson City Dealership. Not only were we referred by Sam Adams who was employed there but Nick was fabulous and explaining everything and was able to make the deal happy. Thank you so much to everyone who helped us. Tracy More

Traded my 2006 Subaru Forester in for a 2013 Forester. Kevin was beyond awsome in the way he helped me purchase my new vehicle. He had to go to numerous dealers to find one in the color I wanted and he di Kevin was beyond awsome in the way he helped me purchase my new vehicle. He had to go to numerous dealers to find one in the color I wanted and he did in short order. Kevin was able to get me the financing that I was looking for and was successful. Bottom line I am very happy with my new Subaru. All of my servive on the 2006 Forester which I purchased from Michael Hohl was performed by their shop and my new vehicle will also be serviced by them. Thanks Kevin and Michael Hohl!!! More

I bought my 2013 subaru forester. also bought my daughter a used car some day The dealership that treated us with respect whole experience was fun and we got a great deal thank u all sales and manag daughter a used car some day The dealership that treated us with respect whole experience was fun and we got a great deal thank u all sales and management team of Michael hohl subaru More

The entire staff was beyond excellent. I went in with specific criteria, and their crew went out of their way to find the vehicle that worked perfectly for me. I needed a light truck/SUV and they found specific criteria, and their crew went out of their way to find the vehicle that worked perfectly for me. I needed a light truck/SUV and they found exactly what I wanted, and well within my price range. A huge thanks to Cody Nasir, Jessie Rooker, Brian Green, and Nick Reinhardt! You guys have my business from now on, and I'll be sure to recommend Michael Hohl Subaru to my friends! More