Michael Hohl Subaru

Excellent Experience 2X This is my second Subaru at Michael Hohl and this one was even better than the first. Rob Swartz was fantastic; he made the process easy and enjoyable This is my second Subaru at Michael Hohl and this one was even better than the first. Rob Swartz was fantastic; he made the process easy and enjoyable. I also financed my car through the dealership and that was the most easiest, no hassle process I've experienced in lending. I got a great car and a great rate. Thanks Michael Hohl. More

Michael Hohl Subaru We went to Michael Hohl Subaru with a preapproval from our bank. Kevin and Jeremy were able to beat our bank and give us the monthly payment we wanted We went to Michael Hohl Subaru with a preapproval from our bank. Kevin and Jeremy were able to beat our bank and give us the monthly payment we wanted on our new car. We know we will be back to Buy our next bahicle from them in a year and a half. More

Awesome Deal With Very Little Time Rob Swartz was awesome. His knowledge and experience was impeccable. He made both Louise and I feel very comfortable. He knew our situation and handl Rob Swartz was awesome. His knowledge and experience was impeccable. He made both Louise and I feel very comfortable. He knew our situation and handled business. He got us an awesome deal and we are very happy. I recommend this to everyone. More

No pressure, excellent service, great car at a great price Did a lot of research for a vehicle that works great in the snow and decided on a Crosstrek. My wife and I went in and we were contacted by Rob Swartz Did a lot of research for a vehicle that works great in the snow and decided on a Crosstrek. My wife and I went in and we were contacted by Rob Swartz. That day we were not ready for making a purchase. Rob allowed us to test drive the vehicle and talked about the different options available. At no time did Rob talk about purchase or finance. He focused on just the car. When we were done, he asked for our information and we left. Three weeks later we returned and purchased a Crosstrek. At no time during that three weeks were we contacted by Rob or the dealership. We looked into other offers made by other Subaru dealers. LIthia offered to pay us a good price on our high mileage trade in. We told Rob about the offer and Micheal Hohl matched it. A couple days later we were able to qualify for a 0% APR loan and we purchased our Crosstrek. Everyone we talked to was polite, honest and easy going. A "ten" experience and will go back when that time comes. More

Excellent Experiance Everyone was so very helpful. We were on vacation with car trouble. Walked into this dealer after 5pm on Sunday. Rob Swartz was extremely helpful & ma Everyone was so very helpful. We were on vacation with car trouble. Walked into this dealer after 5pm on Sunday. Rob Swartz was extremely helpful & made the trade in of our car & purchase of a new one simple. Knowing we were on vacation & from out of town they made it very easy for us to complete this transaction quickly and not miss out on our vacation. They followed up within the next day or 2 in case we had any questions on all the features. Great group of people. We would definitely recommend them. More

Very poor service in the "service" department We have owned Subaru’s for years. We bought a new 2016 Forester from Michael Hohl after we moved to Lake Tahoe from California. It was my decision t We have owned Subaru’s for years. We bought a new 2016 Forester from Michael Hohl after we moved to Lake Tahoe from California. It was my decision to make that purchase (not my husband’s). No problems there. Then we received a recall notice for our 2013 Outback. I took the car to Michael Hohl Service Dept. It took 2 visits but they said they fixed the problem. I was not impressed with the service – especially the manner in which I was treated. Less than a year later, the problem reoccurred. I called. They said to bring the car in. The dealer is 40 minute drive (one way). I took the car in and they wanted me to pay for them to fix something that they had supposedly fixed and was under a mandatory factory recall notice. The employee was rude and condescending. It was only when my husband got involved that they told him to contact Subaru USA to get Headquarters to agree to fix the problem and then bring the car back for the repair. Only then would they look at the car and fix it. They could have told me that over the phone and saved me making the drive to the dealer. But worse is the attitude of this service department. I have other female friends that have complained about the service and the arrogant attitude of the employees towards women. I have witnessed how they treat women compared to how they treat men. They are in need of training to bring them into current times. Message to Michael Hohl and Subaru USA: I make the decisions on where money is spent in this household and it will NOT be on any new cars or any future servicing by Michael Hohl Subaru. Message to other women and anyone who has respect for women: Don’t subject yourself to unnecessary aggravation or support a business that does not treat you fairly. This is 2017, not 1950. Take your business (and your dollars) elsewhere. More

You're very lucky that Kevin Gallegos is there for us!! Mr. Hohll, Unbelievable that you have Nick Reinhardt represent your dealership. This Sales Manager displays anger and is condescending! Why is this a Mr. Hohll, Unbelievable that you have Nick Reinhardt represent your dealership. This Sales Manager displays anger and is condescending! Why is this allowed? Truly a shame ... More

Excellent experience Every one was extremely friendly. I will recommend to my friends . I was introduced to the individual's in the service development. Financial office Every one was extremely friendly. I will recommend to my friends . I was introduced to the individual's in the service development. Financial office was very helpful and spent the time to answer all my questions. More

You won't lose with this great local dealership This is our second purchase from Michael Hohl (last one in 2000)... 1st from their Subaru lot. The staff are very professional and so easy to work w This is our second purchase from Michael Hohl (last one in 2000)... 1st from their Subaru lot. The staff are very professional and so easy to work with, with absolutely zero hassle. And, it's great having them local here in Carson City. My spouse and I had no idea what car we were going to buy, and went to several dealerships checking every car/truck available (along with and dealer incentives of course). Happened to drop in at Michael Hohl Subaru, and really enjoyed driving the Outback. Our rep Rob Swartz was really great to work with, and again, there was no pressure from him, or anyone else in the dealership. Really a pleasant car purchase experience, and we highly recommend you drop by Michael Hohl. It's great to avoid the hassle with Reno dealerships! More

Way better than the dealership in Reno I started my Subaru search in Reno where I was not treated well and staff did not seem interested in making a sale to me. So, I headed down to Carson I started my Subaru search in Reno where I was not treated well and staff did not seem interested in making a sale to me. So, I headed down to Carson where the selection was much better and staff were much nicer. I found exactly the model I wanted for a great price. I worked with Kevin Gallegos and he was very nice and handled the transaction very professionally. More