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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
564 Reviews
Call Dealership (775) 883-5777
View Awards

3700 S Carson St.

Carson City, NV

89701

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564 Reviews of Michael Hohl Chevy Buick GMC Cadillac

February 01, 2022

Efficient, found a bigger problem then reason for visit. Excellent service, very timely. Appointment time honored More

by gockejames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Feb 02, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're pleased that the Michael Hohl Motor Company team was able to resolve your concerns in a timely manner. Thank you so much for the five stars!

January 28, 2022

Service completed but no return call when asked if vehicle ready. Phones not working so the didn’t get my message. More

by Baughn.darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Jan 31, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hi Darlene - Thank you for bringing this to our attention. It's always a priority to provide communicative and responsive care, so I'm sorry that we let you down this time. I will share this input with our team so we can ensure our guests have access to the information they need. We will reach out to you to see if there's anything more we can do to elevate future experiences, but you are always welcome to give me a call as well. Thank you, Paula Paulidis - Customer Relationship Manager - 775-883-5777 ext 2618

January 28, 2022

Waiting 2 days now to hear back for appointment to fix problem not fixed the first time. Not good! More

by raleap
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim, scheduler, Ron Roberts
Report | Print
Jan 31, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Allow me to apologize for the lack of communication from our team. We understand the value of responsive care, and I regret that your experience hasn't better reflected that. It will be challenging to locate your information and reach out to you without your name, but you are always welcome to contact me directly. I would be glad to assist. -Paula Paulidis - Customer Relationship Manager - 775-883-5777 ext 2618

January 26, 2022

Amazing customer service. Reliable, honest, quick service. Joe Whitfield, service manager, was a pleasure to work with. More

by Robert.bettencourt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Jan 26, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hi Robert - Thank you for sharing your experience with Joe and our team! We are grateful to have earned your business and we hope to see you again at Michael Hohl Motor Company.

January 25, 2022

Got in quickly got out quickly just the way I like it everyone was responsive to my needs and took care of everything More

by Johnketter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Report | Print
Jan 26, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hi John - We are thrilled that our team delivered such efficient service! Thank you for choosing Michael Hohl Motor Company and for sharing your terrific review. We look forward to welcoming you back next time!

January 24, 2022

Service for Michael Holh was and has been great fast professional and has made me want to continue to do business with them More

by Trublu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Report | Print
Jan 25, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Michael Hohl Motor Company team. Drive safely, and we hope to see you back again down the road!

January 10, 2022

Great service great customer service. Didn’t take too long very happy with the service I received. That’s it More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson
Report | Print
Jan 11, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

It's wonderful to hear how happy you are with our service, Donna. Feedback like yours lets us know we're making all the right moves. Have a great day! - Michael Hohl Motor Company

January 04, 2022

Good customer service, but Sierra stands out above all. She has great customer service attributes...friendly and very helpful. Michael Hohl's service team always does a good job my car--very efficient an More

by aallan4325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra, Ron Roberts
Report | Print
Jan 05, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

We thank you for taking a moment to give Sierra such a great shoutout! She's a great asset to the Michael Hohl Motor Company team and we will certainly let her know you appreciated all the help. Thank you for stopping by!

December 31, 2021

Great customer service but need courtesy car service for customer so they don’t half to wait More

by sharbrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra Gray
Report | Print
Jan 04, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the great review! We are always looking for ways to improve for our guests, and we appreciate this feedback. We will be sure to keep it in mind moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out at your earliest convenience. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

December 24, 2021

They diagnosed the problem, ordered the part, and got my car back to me sooner than expected. Great customer service although I had to wait over a week for an appointment due to short staffing. More

by virginiabonar
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kimberly, Joe Whitfield
Report | Print
Dec 27, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We are always happy to see that our team is going the extra mile to wow our clients. Thanks for supporting all of us at Michael Hohl Motor Company and we wish you many safe and happy miles!

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