Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
Filter Reviews by Keyword
By Type
571 Reviews of Michael Hohl Chevy Buick GMC Cadillac
Understood and fixed the problem quickly. This truck had been to a different dealer who did nothing to resolve the problem. Michael Hohl’s staff found the problem and it’s finally gone. This truck had been to a different dealer who did nothing to resolve the problem. Michael Hohl’s staff found the problem and it’s finally gone. More
Service clerks are either jerks or ignorant as to what is going on with the GM product line. On the last visit I found that my hand held door opener had been exchanged for an older version. I see them tomor going on with the GM product line. On the last visit I found that my hand held door opener had been exchanged for an older version. I see them tomorrow on that one. Showing photos of additional issues and deleting upon me questioning (Bill) was the last straw at this GM dealer. I'll never buy an American car again. The only bright spot is their manager, Greg who keeps the BS together. More
Thought they were nice at first but realized they were actually very dishonest about the issues that the Chevy they sold me has, within hours after taking it home. I would pretty much say this car is a le actually very dishonest about the issues that the Chevy they sold me has, within hours after taking it home. I would pretty much say this car is a lemon. I wish I can just exchange it or something, so many costly repairs and I have only had the car for 3 months, not to mention, we had tried to negotiate the price before, and it is definitely not even close to worth the price sold to us for, and especially it is even worse now. I cannot believe their dishonesty. Complete rip off!! More
Our first time on Chevy property as Ford was closed Palm Sunday. We were looking at what was offered for new Fords as we soon discovered- so we went across the street. Jesse walked over asked asked us if h Sunday. We were looking at what was offered for new Fords as we soon discovered- so we went across the street. Jesse walked over asked asked us if he could help. At that point we were only curious. Had no plan on purchasing- however, after visiting with absolutely no pressure and doing a write up on trade in value at our mileage plus GMC Acadia price - we said yes. We were to go back to Gardnerville to get all maintenance receipts, but they delivered to our door, and drove our Explorer back to Carson City. What an awesome customer service treatment- our FIRST!! We look forward to enjoying our GMC ACADIA, and future dealings with Jesse S. More
Very good service Joe set us up and gave us some good advice concerning the mileage and expected wear and tear had us in and out within 3 hours for oil change and tire rotation.. advice concerning the mileage and expected wear and tear had us in and out within 3 hours for oil change and tire rotation.. More
Things did not go well with the pre-owned sales agent, but management got involved and ended up delivering excellent customer service so I've revised my initial review while still being honest on how thin but management got involved and ended up delivering excellent customer service so I've revised my initial review while still being honest on how things started out. I was NOT pleased with how Moises Romo (pre-owned sales) handled my transaction. He started out ok, but then was unprofessional and hung up on my banker mid-conversation and would not answer when the bank immediately called Moises back. Moises then text me stating he would not work with my bank any further after three days of telling the bank & I that he was making it happen. HOWEVER, I voiced my complaint and management was eager to ensure I got an AMAZING level of customer service. Bailey Wolf worked one-on-one with me to complete the transaction. I ended up being very satisfied with my purchase and it went very smooth from that point forward. More