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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
564 Reviews

3700 S Carson St.

Carson City, NV

89701

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564 Reviews of Michael Hohl Chevy Buick GMC Cadillac

December 13, 2022

We were only in for a LOF lube oil & filter change. Topped off the fluids. & reset the oil change reminder. The only thing I miss that our other dealer would do. is we didn’t get an oil change reminder More

by ebird63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Hult, Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Dec 14, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thanks for the review! We're glad that the Michael Hohl Motor Company team took care of your oil change in a timely way. We're sorry that you didn't receive a reminder sticker, though. Please let us know if we can get you that sticker. We'd like to reach out to discuss this, but you may also call me directly. Best wishes, Paula Paulidis - Customer Relationship Manager - 775-883-5777 ext 2618

December 10, 2022

My new electric Bolt was explained thoroughly. It was a great experience to work with Doug Tirado! More

by jomonardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tirado
Dec 12, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

We love hearing about our customer's enjoyable buying experiences! Thank you for letting others know how much you appreciated Doug's help. Enjoy your new ride!

December 09, 2022

They have a policy that they won’t honor their KBBICO if the vehicle isn’t currently registered. Vehicle has a clean Nevada title but they wouldn’t buy it. I had a temp permit from dmv to drive it there but More

by primedigitsnv
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Natalie
Dec 12, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

I'm so sorry your recent experience did not go as hoped. We strive to deliver a seamless process and do our best within our given circumstances. We will be sure to discuss your feedback as a team so that we may improve moving forward. I'd appreciate the opportunity to speak with you directly to see if there is anything I can do to better your experience. I will look for your contact information and will try to reach out to you. In the meantime, if you'd like to give me a call, please feel free. Thank you, Paula Paulidis - Customer Relationship Manager - 775-883-5777 ext 2618

November 05, 2022

Great service and a friendly staff! Everyone had a smile was ready to answer any questions I had! More

by aaronheidel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roach
Nov 07, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Michael Hohl Motor Company team. Drive safely, and we hope to see you back again down the road!

October 27, 2022

Bent over backwards to help us out. Great experience. Professional, communicative, fair, and really out to please. Couldn’t have been happier! More

by LFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Hult, Charles Patterson, Joe Whitfield
Oct 28, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

It is gratifying to hear that our team went the extra mile to assist you! Thank you for choosing Michael Hohl Motor Company and for sharing your experience. Drive safely until we see you again!

October 26, 2022

Michael Hohl GMC along with its staff made the car buying experience on my 2023 GMC 3500 AT4 exceptional! Everyone from sales to financing to management went above and beyond to make this car buying experien More

by Ron P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey, Dennis Bala, Charles Patterson, Andrew Webster
Oct 27, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hi Ron - Congratulations on your new vehicle! We are thrilled that Dennis and the team took such great care of you and earned your feedback. Thank you from all of us at Michael Hohl Motor Company!

October 26, 2022

Easy to work with. Test drove both new and used vehicles. Dealership went overboard to get my business More

by wheatiessr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bala
Oct 27, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Michael Hohl Motor Company team. Drive safely, and we hope to see you back again down the road!

October 25, 2022

Didn’t fix my truck. It is possibly worse now. Took it in for a transmission check and they needed to repair. Told me to drive it for 500 miles to “recalibrate” the compu More

by Jsaville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra gray
Oct 26, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

We always strive to do what's best for our customers, so I'm disappointed that your recent experience left you with a different impression. I'm sorry to hear about the issues with your vehicle and understand your frustration. Since I am unable to find a phone number to reach you from this review, would you mind giving me a call at 775-883-5777 ext 2618 x4796? I would like the chance to address your concerns directly and see if there is anything I can do to help. Thank you, Paula Paulidis - Customer Relationship Manager

October 22, 2022

Great service! Customer service was very friendly and respectful. I will come back for my oil changes, More

by Richard.letasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Oct 24, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Richard, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Michael Hohl Motor Company team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

It started bad, but Sierra and Colin saved my experience and turned it from negative to positive. If not for the rough initial start, it would be 5 stars. More

by Tdblake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin and Sierra
Oct 25, 2022 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for your review. We are happy to hear that Sierra and Colin took over your experience and made things positive. We appreciate your business and trust in us to assist. To discuss the start of your visit, our management staff and customer service staff would like to reach out to you and will look for your contact information, but in the meantime, you may also reach us directly. Thanks, Paula Paulidis - Customer Relationship Manager - 775-883-5777 ext 2618

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