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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews
Call Service Center (305) 455-3540

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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July 12, 2022

Very Poor communication very difficult to get a hold of Neglected my rig Have to chase them for an answer More

by Nevercoming to that shop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bizmark
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Jul 12, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 12, 2022 -

Nevercoming to that shop responded

You couldve assisted when my truck sat there for more than 10 days and i still had to take it to another shop and they fixed it in one day while i lost work because of your neglect. You lost your chance, no one in your service department answers the phone people have to call and plead to the sales staff to get an answer. Ive never had such a terrible experience at a dealership.

July 12, 2022

Great customer service and attention to the customer great service and explanation to the customers More

by allandjarquin1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 12, 2022

I brought my car here and loved it but the service department need to get it together one of the service advisers lies too much and need to work on his skills because money don’t grow on trees and cau More

by MR.DURANGO 242
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVEN Brundidge
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Jul 12, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 12, 2022 -

MR.DURANGO 242 responded

No you guys need to get it together I already spoke to corporate and they will be giving you guys a call about my concern

July 08, 2022

I enjoyed my time at the Chevy dealer everyone there was courteous and nice and well mannered and they help you with your problem More

by jeffreylivingston30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 08, 2022

They had my vehicle for 6 weeks and took there time fixing it I spoke with corporate my vehicle magically was repaired with in 2hrs with a recall and another warranty item fixed. I was very Disappoint More

by DAMOND9.DH
Recommend Dealer
No
Employees Worked With
His first name is Jay assistant supervisor
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Jul 09, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 10, 2022 -

DAMOND9.DH responded

Damond Harrell 305) 528 8542 (786) 302 9411

July 07, 2022

Worst warrant service still waiting for service for my truck They don’t make up there word More

by spencerdeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t see the service person on list
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Jul 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 06, 2022

Did not receive the summary of inspection and also the guy who assisted me was rude More

by SHIRLEY_950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
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Jul 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 06, 2022

The excellent service is the reason I keep going back. I was treated like royalty and I loved it. I highly recommended to my friends and family. More

by LILIANAVAZQUEZ48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 06, 2022

Service is always on point and came later than usual this last time and Dairon accomadated me with wonderful service and a positive attitude. I will always recommend this establishment. More

by enorwitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dairon
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Jul 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 06, 2022

I bring my car for a service and Alex is always great, keeping up with the services and time remaining. They always have great car in the showroom. More

by ariasfranp36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sutherland
Report | Print
Jul 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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