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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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September 26, 2023

Service agent was great and very helpful with taking in the car without an appointment. However the car was in service for a Month and nobody notified me when the car was finished. Only after I did not rec More

by PBOCKWEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Gray
Sep 26, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"PBOCKWEG" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 26, 2023

Kayo was one of the best service advisors Ive ever had the luck of working with. He was always available to keep me informed on the status of my vehicle. He also worked with the extended warranty provider More

by ftollinche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Burba, Kayo
Sep 27, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to have you back with us again!

September 26, 2023

Excellent service from Bismark. I would highly recommend. He was able to get my vehicle fixed the same day. More

by TOMMYAKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark
Sep 27, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback, Briana!

September 24, 2023

Great service and they told me how long I’m going to wait that’s help me to be patient More

by CHANTALDBEAUVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2023

Service advisor Camila Peña was very helpful and professional. Vehicle was repaired earlier than projected time and was contacted as soon as it was finished. Will definitely return to my next servic More

by diana1360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camila Pena
Sep 25, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again so soon!

September 23, 2023

Always courteous and take care of my service needs. Will return for servicing my vehicle. More

by Alberto Nevares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
Sep 25, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback!

September 17, 2023

I feel at ease when I bring my vehicle in for service. Everyone is kind and most of all professional and know their job . Mr. Wilcox keeps me informed while my vehicle is being repaired. More

by ladyjblue22258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician does a great job
Sep 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 16, 2023

Very professional courteous and made me feel comfortable and in good hands. Quality of service and amazing options and choices of cars fitting my budget! More

by MAX29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Francos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Inoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castro Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to have you back with us again!

September 16, 2023

muy bueno, las personas atentas, tiempo de espera bueno, el personal contable excelente, nos ayudaron con la informacion del carro More

by breiddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to have you back with us again, Breiddy!

September 13, 2023

Great experience with Kayo, he was very friendly willing to help right at moment I walk into the door. More

by RONREYES2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayo
Sep 13, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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