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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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October 22, 2022

Very unprofessional, staff does not communicate the status of the car repair, you need to be calling for information. More

by alexamc10
Recommend Dealer
No
Employees Worked With
Do not remember
Oct 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 22, 2022

Service is lousy. It's been three - five weeks and my car is still not fixed. It's an inconvenience. The last communication over a week ago said they are waiting on th More

by mcurtis1890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bismark
Oct 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Oct 23, 2022 -

mcurtis1890 responded

Not satisfied with service received.

Oct 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

You will need to provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com if you would like assistance from our team. There is no other way to determine who you are to have our team contact you.

October 21, 2022

Arrived 1st oil change took over an hour. $130 Invoice for $89 oil hidden charges More

by WALSHCONSTRUCTIONGROUP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ihosvany Mesa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 21, 2022

The service was great and fast! My vehicle was clean after the service. The waiting area was very comfortable! More

by ANDREWVALLE93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 20, 2022

My appointment was at 7 am and ended up being at 7:52 am. Customer experience was not the best. More

by alegon8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 16, 2022

What a great seamless experience thanks to the guy that attended me !! Highly recommend. It was quick and great customer service More

by Adileng950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Alex
Oct 17, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 14, 2022

The drop off experience with Biz was excellent. But the pick up and check on the status was brutal. Unbelievable that I had to call over 20 times so that someone can speak to me on the status of m More

by af
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bismarck
Oct 14, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 14, 2022

Last Saturday I went to have my tires checked, I had an appointment at 7:00 am and after almost 4 hours they told me that they could not do it because my key was damaged, that they would call me Tuesday or More

by luisafdag
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager in charge of Saturday October 8 2022
Oct 14, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you, Luisa. Our leaders have been notified of your feedback and will be contacting you directly to better your experience.

October 14, 2022

Steven was very quick and efficient, he provided feedback on a recall I had - thank you for the help More

by Wendys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Brundidge
Oct 14, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 13, 2022

This dealer is awesome. Every time I visit I am in and out super quick. The last technician that helped me out, Dairon, was super professional and friendly. Very satisfied w More

by YASIELRAMIREZ16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dairon Ochoa
Oct 14, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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