Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Jay and the service team are the best! Due to the cost of my repairs I was about to lose it, but Jay & the team took the time to show me exactly what was being done to my truck! They calm Due to the cost of my repairs I was about to lose it, but Jay & the team took the time to show me exactly what was being done to my truck! They calm me down, showed me all the olds parts that came off my truck and even made me a video! I’m forever a Miami Lakes Chevrolet Girl!!!!! More

Customer service personnel is friendly and knowledgeable. They also make it a point to set the expectations well. They also make it a point to set the expectations well. More

El día viernes 17 de marzo 2023 lleve mi carro Kia optima para realizar el cambio de aceite y la atención del señor tomas fue excelente, felicitaciones! Espero continuar con todos mis servicios con esa excel para realizar el cambio de aceite y la atención del señor tomas fue excelente, felicitaciones! Espero continuar con todos mis servicios con esa excelente atención al cliente! More

The best service manager, and service advisor that I ever worked with, I am a customer for the last 15 years. I’ll highly recommend it fast service great communication. worked with, I am a customer for the last 15 years. I’ll highly recommend it fast service great communication. More

Although he was very nice Giovanni was not prepared, he was late to work and didn’t know how to put my service in the system. I have called to talk to a manager 4 times and have left messages for someone t was late to work and didn’t know how to put my service in the system. I have called to talk to a manager 4 times and have left messages for someone to call me and no one has returned my call. I have Zero confidence that the service I paid for actually happened! More

I can only speak on what I’ve experienced and I believe that this dealership went above and beyond. I want to recognize my service advisor Bismark, the technicians that worked on my car, and Mr. Nunez-Rey. that this dealership went above and beyond. I want to recognize my service advisor Bismark, the technicians that worked on my car, and Mr. Nunez-Rey. More

Excellent customer service. Excellent Excellent not to mention the coffee and tea was good. Need a discount for the white 2023 Chrysler in the show room Excellent Excellent not to mention the coffee and tea was good. Need a discount for the white 2023 Chrysler in the show room More

It was the worst experience I’ve ever had in my entire life for any purchase I’ve ever made. You know those experiences you have where you tell everyone you know to not go there. Miami lakes auto mall is life for any purchase I’ve ever made. You know those experiences you have where you tell everyone you know to not go there. Miami lakes auto mall is that place. Completely incompetent, lack of follow up, deceptive practices. Buy anywhere else. Literally anywhere else. Trust me. More

The advisor was very prompt with assisting me upon my arrival. He waited patiently until o found the corresponding emails regarding my service that day. I also asked about the sunlit financing program an arrival. He waited patiently until o found the corresponding emails regarding my service that day. I also asked about the sunlit financing program and he went out of his way to make sure the right person could assist me. More

Outstanding customer service & follow up during this service trip. Definitely, a great improvement from my past visits. service trip. Definitely, a great improvement from my past visits. More