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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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May 09, 2023

Kirby Saint Vil is simply amazing and the best service advisor. Amazing customer service. Hes super helpful and is 100% honest and to the point. Whenever I go there I only deal with him. Hes super attenti More

by donita007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirby Saint Vil
May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2023

Manager was horrible. The only reason I bought was because of the salesman Manny. Manager wanted an additional $1000 after I already gave a $2500. More

by BRYANPUIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Francos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
May 08, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 06, 2023

Everyone treats you with respect. I did not have any issues during my negotiations. I will recommend this dealer. More

by diezines10
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Lazaro Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos. Fíname dept, 5 stars
May 08, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 06, 2023

Great service and attention to the details of my car and my experience with the staff was very good More

by AlvaroPotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again!

May 05, 2023

took my car in for a lil change and kerby took care of me/provided exceptional service. More

by joeferrer16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerby
May 08, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again!

May 05, 2023

Miami Lakes Auto Mall is the best. The service team is highly experienced and very efficient. The mechanics are A1. I highly recommend this facility. More

by FRANKTHEHOSEPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to hear from you again so soon, Fransisco!

May 05, 2023

Great customer service,quick service,friendly personal,good coffe while I wait for my vehicle,wide show room,overall nice place More

by AUGUSTOROQUELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orestes Sablon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2023

Ihosvany came as soon as he saw me. The experience was quick, efficient and friendly More

by lilslugger87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback, Ahura!

May 03, 2023

very bad service they sell you the cars you put a guarantee and then they are obstacles when you leave your car not even an Uber to move More

by BADA_LUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2023

Elvis and Jay in service do a great job making sure any issue your vehicle has gets resolved properly. I know first hand as I see them every few months or in some cases, every few weeks, since I purchased More

by AC2578
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Alvarez
May 03, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to hear from you again!

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