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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews
Call Service Center (305) 455-3540

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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May 11, 2023

It took 10 days to get approval to start working on my vehicle unacceptable and costly for me More

by mcvickercoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 11, 2023

Really bad experience they scratch my car 2 time after injectors service , and they didn’t fix the second scratch and the car been there for 2 months. I received dirty and with amoral inside . And the dri More

by Abrahan Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
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May 12, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 11, 2023

The service advicer was extremely helpful professional and friendly. Great experience and would definitely recommend him to anyone else More

by EMOLLINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023

Customer Service Rep was not knowledgeable and kept me waiting a Longtime. The Service Was Horrible! More

by Tonya Frazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't Have On A Name Tag
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May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 10, 2023 -

Tonya Frazier responded

This was brought to the attention of management so I was told. The entire experience was unforgettable. You never know what is going on in someone's life. My father recently passed away and this is something he would have assisted me with. Nevertheless adequate Customer Service was expected and I did not receive it.

May 10, 2023

Prestan un servicio rápido y eficiente además el personal trata espectacular a los visitantes en el centro More

by CHIRILOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 10, 2023

First of all Angel in parts was very helpful with what I needed on several visits then Eddie the assistant manager provided me the best mechanic to suit my needs which was Antonix that solved my issue and w More

by HENRYF16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Eddie, Antonix
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May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 10, 2023

Really good service in this dealer really recommend it to anyone who has problems with their vehicle. More

by ADRIANPSANCHEZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismal
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May 11, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 09, 2023

Thank you Bismark Talavera took good care of everything that need to be done to the truck. More

by seamaster63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Talavera
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May 09, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 09, 2023

Jaysiel Alvarez is the best. Very helpful and versatile. I am glad to work with him. More

by MEMIN1857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaysiel Alvarez
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May 09, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 09, 2023

Professional and efficient. I have purchase my last two cars from Chrysler and drive further for service at your location because I trust you. More

by MENDEZGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Goar, Nickelson
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May 10, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to hear from you again so soon, Gladys!

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