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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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June 30, 2023

Truly an amazing experience, from start to finish. I've never received such great customer service at a dealership before. More

by heittormendonca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 28, 2023

Laz and Luis were very helpful. They made sure I was attended to and kept me in the loop during the whole process. I’m happy with my purchase. More

by KEITHSAX
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 28, 2023

The only reason that I go to this dealership for service is because I bought my car from here and it is the closest dealership to my address. The sales department is supurb, but the service department is te More

by CARMEUSJACOB
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We value and appreciate your business, Jacob. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 27, 2023

It was. Rapid transition from a used car to a new car with no bumps in the road More

by Puri76
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 28, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 27, 2023

My experience in the service department was great. My advisor explained all options clearly and provided great service. Chris also gave me his cell phone number and answered my calls promptly. The More

by Albert V
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 27, 2023

I had the most awesome experience working with Danny and he made the process so easy and had the most wonderful attitude while assisting me with my vehicle and the options available to me at the time. He ev More

by DARMORRISON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny (service dept) 5 stars
Jun 27, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2023

Anytime my car needs PM or mechanical assist I am looking for him. Professional in his work, Ihosvany taking care your problem and provide the best service in the moment. Great work More

by gonzalezhom
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 24, 2023

Daniel Gray was very helpful and was able to get my vehicle ready as fast as possible. Definitely will be asking for him again if I ever need to go to the dealer again. More

by KATHYKATHERINEKM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel gray
Jun 26, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 24, 2023

I had to go three times and still is not finished. there is the passenger side pending to do supposedly because they used my part on another vehicle More

by filip413
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 24, 2023

Un mal servicio tengo que cambiar una parte de mi auto e ido 3 veces y no hay seguridad de nada More

by KARELGONZALEZ1976
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention, Karel. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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