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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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May 30, 2024

Didn’t keep the same professionalism and great service after purchasing the car service was terrible trying to speak to someone regarding issues More

by STEPH308276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yoandrys garces
Jun 25, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"STEPH308276" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 14, 2024

The part for my vehicle is still unavailable. When asked about the status of the part the answer is always backordered. No one could also figure out the issue with MitsubishiConnect feature. I'm More

by Robert C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomas Diaz
May 15, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Robert. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2024

Johnathan is a great service advisor! 10/10 and I wouldn’t trust anyone else with my service needs. More

by arlgnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
Apr 30, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 16, 2024

****BEWARE**** I’ve been living a nightmare with this dealership since November 2023. They are completely ghosting my calls for the past month and a half and they still have my car. Nightmare began with More

by Gladys A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique manager from Service department and Eddy
Apr 16, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Gladys. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2024

The service department is absolutely horrible! !! I had an appointment.for an oil change and because my tire sensor was not working. My service advisor Noel stated the tire sensor had to be ordered More

by Bianca
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel
Apr 12, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention, Bianca Bradley. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 10, 2024

Always fast and quick never a disappointment every time I get my car service it drive smooth More

by mainecoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 31, 2024

I was treated like a valuable customer. I was in and our in a short time. More

by ANNALLISON.ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Apr 04, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 24, 2024

Javier & Chris were amazing! I am so happy with my experience. My 2nd car bought at Miami lakes auto mall and am still impressed. Thank you so much! More

by victoriafv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 08, 2024

DO NOT buy a vehicle from this dealer. I purchased a 2024 Kia K5 GT Line in December for my daughter, a replacement to a Kia she totaled in an accident. A few days after we left my daugh More

by davidtmcandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Lopez, Maximo Banos
Jan 09, 2024 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We value and appreciate your business, David. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Jan 09, 2024 -

davidtmcandrew responded

Oh thats funny, I emailed him twice and called. Good luck getting a response.

November 14, 2023

Muy buen servicio lo reconiendo 100 por ciento, rapido servicio y eficaz y muy buen costumer services More

by NEGRINMARLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!