Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Camila Penna(SA) did a great job processing my vehicle for servicing and also making me feel welcomed. Excellent service all around. for servicing and also making me feel welcomed. Excellent service all around. More

We had a HORRIBLE experience with Miami Lakes Chevy due to Elvis & Eddy’s customer service. Eddy, the service manager, did not return any of my calls throughout a week and a half. After multiple attempts o to Elvis & Eddy’s customer service. Eddy, the service manager, did not return any of my calls throughout a week and a half. After multiple attempts of requesting a call back, Eddy, finally sent me a text (half coherent and full of spelling errors) advising he already called my warranty company and was waiting on a call back. This was a lie. I was in constant communication with my warranty coverage and they stated Eddy never called or anyone from Miami Lakes Chevy. After coming into the service center in person, Eddy said he “didn’t have anytime to talk to me” and ultimately said he would not service my truck. This encounter caused me to have to report Eddy to Chevy’s cooperate office and file a complaint. I also asked to speak with Elvis, who also refused to speak to me or help me in anyway. I’m highly disappointed with the service I received and expect better from a Chevrolet Dealer. We waisted our time and money rentals in order for it all to be waisted and declined service. More

Very disappointed. Purchased a bad battery from the dealer. When I returned it the following day with printout of the batteries health; all they did was charge the ba Purchased a bad battery from the dealer. When I returned it the following day with printout of the batteries health; all they did was charge the battery. No ability to check the cold cranking amps. The only value they could check was voltage because they do not have the instrument to measure CCA. I do admit they were friendly and upfront. But that does not help me if I have to return to the dealer the next day because the part I purchased was defective with no way of checking its health. Big waste of time. More

Service guy was unprofessional and accused me of not having an appointment which I did if he would've allowed me to show my email confirmation.He eventually took care of the situation, but it started of having an appointment which I did if he would've allowed me to show my email confirmation.He eventually took care of the situation, but it started off real bad and frustrated myself and will bring my business there again! More

Can't believe how fast they got me in and out in such a populated location! I had my reservations about this address but will continue going here for service from now on. populated location! I had my reservations about this address but will continue going here for service from now on. More

T o d o p e r f e t o ! Y c o r d i a l Y c o r d i a l More

Fast, good service, friendly. Clean, helpful, ontime, I will go back due to a good service Clean, helpful, ontime, I will go back due to a good service More

Me dejaron el aciento del chofer con el porta brazos embarrados de aceite y grasa embarrados de aceite y grasa More

Bismarck provided such great service. He always answered his phone and was sure to follow up when he said he would!!! He always answered his phone and was sure to follow up when he said he would!!! More