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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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August 02, 2021

Great service, kept me well informed. Marcus, the tech that was assigned to me was excellent. Will have my friends and family ask for him. More

by WILLIAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus
Aug 05, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 28, 2021

Amazing services, friendly staff.!!! Thanks verymuch!! Amazing services, friendly staff.!!! Thanks very much!! The time that maintenance took was less that expect. I really recommend this dealer. Everythi More

by MYRIAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ravelo
Jul 29, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

July 27, 2021

Me pase 4 horas y media para un mantenimiento, no lo hicieron bien labrotacion de gomas no la se hiso como lo recomienda el fabricante More

by ROLANDO0713
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Car was very dirty outside and they said the car wash wasn’t working , after I did my service s u c k s s More

by howeymoses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

July 26, 2021

Tech was awesome!!! Made everything go smooth!!! And quick!! Thanks a million!! Othnielo was a 1 in my book!! Very nice, informative, all around great technician!! More

by DGTEXEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Othnielo
Jul 29, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 30, 2021

I am giving this one star because I had to, this place has been a night mare since I bought my KIA car, the customer service has been awful, doing the regular inspection for the car was the worse I have d More

by Maggie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar, Ronaldo , Mike Dickman
Jun 18, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

April 26, 2020

This place is a joke .Took my car there for a oil change.some how one of my tires got damage in the shop.They gime a new tire but never the same one that I have.Lower quality. The engine oil was neve More

by Josemcolon57
Recommend Dealer
No
Employees Worked With
Giovanni
Apr 27, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@miamilakesautomall.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

March 10, 2020

Armando Velez was very attentive, and he kept updating me every chance he had. He gave me peace of mind and I was extremely happy with my fixed car ! More

by Jellysizzle
Recommend Dealer
Yes
Employees Worked With
Armando Velez
Mar 11, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thanks for the great feedback! We will always go above and beyond to ensure our customers are met with the absolute best in service. Enjoy your new car and we hope to see you soon!

January 09, 2020

gmc sierra 1500 2013 they fixed my GMC , I happy with know and recommend that dealership for ever. I would like recommend it , the person who attended me very well ,and hi More

by perezar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben (mechanic)
Jan 10, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

January 01, 2020

Recall on my truck Service done in a timely manner and very courteous service department. I would recommend it Let to others without hesitations. When repairs were do More

by jwcm9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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