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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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August 19, 2023

Eddy Rodriquez did and awesome and fast job delivering my car to the service station and back. I am very satisfied. And will be returning More

by NANCY.MARINO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Rodriquez
Aug 21, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 19, 2023

Thank you to Bismarck for the help and getting my car in quickly to get serviced and take off my engine light ! Thank you! More

by gonzalez.ashleyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark talavera
Aug 21, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2023

I had to take the pickup to another Dodge dealer to get it fix because the tech at Miami Lakes Dodge doesn’t know crap about mechanic…. Unbelievable but is reality..! More

by NEONPAPI97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"NEONPAPI97" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2023

Jay Alvarez is always so easy to work with when we bring our vehicles in for service. Friendly, with excellent customer service and professionalism. We relocate often and have dealt with many dealerships an More

by AllyT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Alvarez
Aug 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 18, 2023

The service advisor was incredible, she was kind and knowledgeable and super helpful! Service was completed super fast also. More

by abreuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Red headed girl
Aug 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 17, 2023

Dealership was very attentive to my needs and were expertly able to identify a chronic issue with my car and repair it. More

by evnalle0077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark
Aug 17, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again so soon, Allec!

August 17, 2023

Service fir Jeep was 2 hours longer than expected but the staff was excellent The valet man was very polite n followed thru on keeping me Ipdated More

by MINNYMOREL007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 17, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 17, 2023

My service advisor Camila is AMAZING! From the moment I arrived she was on point. She made sure that I received the best offers for the services I needed. Then she went above and beyond t More

by ladylawancorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camila Penna
August 16, 2023

There needs to be better oversight on the service department . I brought my vehicle in 1 evening due to it having issues and waited a few or so days for feedback/updates that i didn’t receive. So i More

by juniordezon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service Representative Kirby
Aug 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We value and appreciate your business, Junior. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 15, 2023

Clean , everyone is friendly and they have snacks . I was helped pretty quickly and effortlessly by the staff there. More

by kongdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark
Aug 15, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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