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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews
Call Service Center (305) 455-3540

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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October 30, 2021

Excellent service! The staff here are Fast and friendly! I would def recommend them to friends and family. More

by CHELSEACEPERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 29, 2021

El tiempo de espera fue mucho más largo de lo usual estuve esperando por casi 5 horas por un cambio de aceite. More

by BMARRERO02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No recuerdo quien me atendió pero el problema no fue ella fue el personal q se encarga de realizar el servicio
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Oct 29, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to provide your feedback to us regarding your experience. We are very sorry to hear that you had an excessive wait time for your recent service with us. As we always strive for 100% customer satisfaction, let us work with you to turn around this situation into a more positive one. Please provide your name, contact details, and any areas of concern to social@miamilakesautomall.com and we will be happy to speak with you should you have any ongoing concerns. Hope to hear from you soon.

October 29, 2021

They never honour the warranty, the car come out always worse than before. Nothing else. More

by luis_lopez_prs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mayra Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to provide us with feedback. We do apologize if your expectations did not match your experience with us but we are here to help you. Please let us continue to work with you on any issues you may be experiencing until they have been completed. Please include your name, contact details and any areas of concern to social@miamilakesautomall.com and we will have a team member speak with you directly to reach a resolution. Hope to hear from you soon.

October 26, 2021

Easy process. Good Service. Drop off my car at 12 pm and pick it up at 2:30 as promise. More

by cs.rubero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 21, 2021

I first went to another dealership for service but I was told they could not even look at my vehicle for a week and a half so came here and got service the same day. I needed a new water pump and it was rep More

by jetta99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bismark
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Oct 22, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 20, 2021

Great service from Enrique he gave me his word that my truck would be ready by the time I needed it and it was ready! More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Paredes
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Oct 21, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 19, 2021

I have to shout out to Renaldo. He's a terrific person and very patient and helpful. A credit to your service team. Deserves a raise IMO, I always look forward to working with him. More

by ROBBMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renaldo
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Oct 19, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 19, 2021

Amazing service and very informative compared to other service centers. I will be doing more business with this location More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 15, 2021

Got my car on time, the oil change went perfect and fast. The agent was fiendly. More

by MIKE_MARRERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 14, 2021

Everything was great , definitely recommended , excellent costumer service, best dealer experience ever , super fast service More

by A_TRUJILLOJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately don’t remember his name
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Oct 15, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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