Back

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Sort by
January 04, 2022

This dealer takes the longest to service your vehicle, they are always short staffed. Poor customer service from the cashier ladies at the payment counter; they seem to be mad all the time. More

by LUZMARCELALOPEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for providing us with your feedback. We have included your information and contribution to our service leaders who will be reaching out to you directly to address your concerns. Be well.

January 03, 2022

The sales associate javier gonzalez are very profession and have knowledge about his work, working hard with the customer to get them satisfied. More

by ABELROCK2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jan 03, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 31, 2021

Great service and everyone is very professional. I was very happy my last visit there More

by LIAT01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex - service
Dec 31, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 30, 2021

Great service, very nice and professional. I bring all my cars here and I’m never disappointed More

by JAGUD008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 30, 2021

Great customer service. Knowledgeable and courteous service manager who frequently updated status of repair. The parts to fix my car were in stock and was able to get it back sooner than expected. More

by DP007RPH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Dec 31, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 29, 2021

The costumer service jonathan was very helpful and friendly and I did appreciate the quality of the service tanks and happy new year More

by RAMON-JOHN316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 29, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 29, 2021

Great service by Daeron Oil change went as expected and time was about an hour in the express lane More

by dahesq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daeron
Dec 30, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 27, 2021

I was in the dealer for a mechanical problem, this issue was fixed very quickly, but nobody explain to me what was thevproblem, and what can I do to avoid to have it again. Thanks. More

by Henry Sarmiento.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Servan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernando Espinoza
Dec 28, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 27, 2021

This was my second visit to this dealership and the service was great. My reason for returning More

by ryb_truly_blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 23, 2021

Pésimo casi me rompen el motor en el cambio de aceite le agregaron un galón de aceite más, parece que no le votaron el aceite viejo investiguen ese mediocre de mecanico More

by Rafi
Quality Of Work
Recommend Dealer
No
Employees Worked With
No sé cuál fue el mecánico
Dec 24, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention, Rafi. In order for our service team to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@miamilakesautomall.com and we will be happy to discuss any issues with you. Hope to hear back from you soon.

...
111
...