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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews
Call Service Center (305) 455-3540

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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January 20, 2022

Customer service is slow and we need to chase them to have information about our car. Parts and repair are x3 overpriced ! More

by PIERRERIZK2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Kopecy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your feedback, Pierre. We will be happy to coordinate a conversation with you and our service leaders about any discrepancies you have with our services. We have already sent your information and contribution to the team who will be contacting you directly. Be well.

January 20, 2022

I have been to the service department three times already and it has been very good so far I hope it stays that way More

by ELSENSIBLE99@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 20, 2022

costumer service was amazing, I really enjoy how fast and convenient the service was I 100% recommend More

by WENDYALCAZAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 18, 2022

Exelente atención cuando llegas te a tiemden enseguida ,cambio de aceite rápidos muy amables las personas More

by roylorenzo1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 17, 2022

The worst service, check in for a flat tire, a 45 minutes service, it took 4 hours and they didn't fix the tire More

by llegoelsabor123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name
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Jan 17, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. As we are not able to identify you by your DealerRater user name (llegoelsabor123), we will need your full name, contact information, and nature of any concerns sent to social@miamilakesautomall.com and our team will be happy to discuss the matter with you. Hope to hear back from you soon.

January 14, 2022

Buen servicio. Exelente atención al cliente. In lugar amigable Lo recomiendo 100 %. Estoy muy agradecido. More

by machadofrancisco63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 11, 2022

The dealer staff are very professional, and work hard in the clients satisfaction. All the process are very smooth More

by ABELROCK2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 11, 2022

Very friendly and knowledgeable staff always available and always very clean. Covid protocol excellent always More

by BCHACON09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 07, 2022

Professional, human, willing to help, as a customer you are more than just a number. I drive an hour to deal with Miami Lake Automall because its the experience is so much better than most places i have w More

by ELDJKOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Birstock
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Jan 08, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 05, 2022

My experience with the service department has not been pleasant. As a retired Executive for a Law Enforcement Department, I have never seen such a poor effort to correct a problem. The communication wit More

by K9ARTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wilcox
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for providing us with feedback. We will be happy to correct any unsatisfactory behaviors that you may have encountered. In order for our service leaders to reach you to understand specifically what transpired, we will need your name, contact information, and nature of any concerns to social@miamilakesautomall.com. Hope to hear back from you soon.

Jan 05, 2022 -

K9ARTY responded

Please feel free to contact me for details

Jan 06, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

As we are not able to identify who you are by your DealerRater user name (K9ARTY), we will need your name and contact information sent to social@miamilakesautomall.com. Hope to hear back from you soon.

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