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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews
Call Service Center (305) 455-3540

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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January 26, 2022

Very good service overall! waiting time was on point and they checked everything perfectly-it's the best option in South Florida. More

by Sebastian Suarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
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Jan 27, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Jan 27, 2022 -

Sebastian Suarez responded

Thank you for everything! See you soon

January 21, 2022

My car is always treated the best here, and the reps make you feel like youre apart of the family. everyone is very personable and not robotic. i will always come back More

by JAMARIO.CHILDRESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 21, 2022

Very fast and good service. Great attention at the desk. It only took 20 minutes to change oil. More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 21, 2022

The service was great and took care of of me fairly quickly. Also, the people in the office were very kind and helpful. More

by CUPICAKE770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 20, 2022

I was happy for the service I received and the help from Fred Senra and would recommend to anyone More

by Snow6335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Senra
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Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 20, 2022

Richard is always ready to assist, he's always very helpful and polite. Very knowledgeable. The service was fast and the waiting are is nice and confortable. More

by E.CELIS22@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
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Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 20, 2022

The service manager was proffesional and the service was good. The oil change took almos t three hours. More

by LUIS_LPD@HOTMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bismark Talavera
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Jan 21, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for your rating and feedback, Luis. We have forwarded your contribution to our service leaders to bring your excessive wait time to their attention. Thank you again and have a great day!

January 20, 2022

Poor communication skills or none. As dealer is great, as service not at all. Loyal for 20 years to the dealer. Not even calling GMC. More

by JOFM171271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager
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Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your feedback. In order to have our service leaders reach you successfully to assist you, we will need your full name, contact information, and nature of any concerns emailed to social@miamilakesautomall.com. Hope to hear back from you soon.

Jan 20, 2022 -

JOFM171271 responded

Jorge Figueroa 786-942-0581 Service and parts issues.

January 20, 2022

Manager was very helpful I’m coming back to see the manager to do my services again but the technician i had dealt with was unprofessional and trying to upsell me which i knew he was going to do but th More

by chris_perera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Calabro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Inoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castro Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Otoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Jackintelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 20, 2022

Deje mi camioneta viernes en la tarde, me dijeron que la iban a trabajar lunes. Lunes en la tarde me llaman que no pueden trabajarla pq el empleado tenia covid y no llegaba hasta nuevo aviso. More

by odalyse1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. In order for our service leaders to reach you successfully, we need your full name, contact information, and nature of any concerns emailed to social@miamilakesautomall.com. Hope to hear back from you soon.

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