Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center
Miami Lakes, FL
1,593 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center
Sort by
February 06, 2022
Excellent customer service, in time and with caring. I would highly recommend this location for all services would highly recommend this location for all services More
by ILEANARICART
Verified CustomerEmployees Worked With
February 06, 2022
Wonderful service from the service department. And The Wonderful service from the service department. And The dealer helped with all my needs n Wonderful service from the service department. And The dealer helped with all my needs n More
by paola.maradiaga001
February 06, 2022
Went to Kia service because my headlights keep turning on/off at random. Read a report this is a normal electrical issue for KIA Soul 2015 which is my model. After waiting close to 5 hours, a shady servic on/off at random. Read a report this is a normal electrical issue for KIA Soul 2015 which is my model. After waiting close to 5 hours, a shady service agent brings me outside to give me the news: It's going to cost $1500 to replace the entire headlights plus $700 for the service- but he assures me it's not an electrical problem as the car was thoroughly inspected. I am stunned at this point and tell him I need to discuss the cost with my husband. He agrees and tells me if he gives me a paper receipt for the service, it would be upwards of $120 for the check up because my car is out of warranty; however, if I just give a tip to the service guy (say $60 cash), we can call it a day. I chose the lesser amount without thinking much about it (perhaps thinking in that moment he was trying to give me a price break). Upon said cash exchange, I did not receive any estimate printout of service or report of what was done to my vehicle. Husband said he acted unethically and very shady. Now I have no proof of what's wrong with the car, and no estimate. The service guy is short, husky, and wears heavy black rimmed glasses. I think he said his name started with an E or M (not sure). After this experience, I will not be taking my car there for service again. Now I have to take it to another dealership to get it evaluated for the same issue and I'll have to spend money again-don't worry, this time, I'm getting my receipt. More
by AMC0509
Employees Worked With
February 05, 2022
I was very surprised to be taken care of the way I did, from just walking in. My car was accounted for and what I asked to be looked on was fixed. Thank you! from just walking in. My car was accounted for and what I asked to be looked on was fixed. Thank you! More
by ADA.TIMAR
February 05, 2022
Excellent customer services. Faster services; it’s an amazing environment. The personal is training. My dealer favorite! amazing environment. The personal is training. My dealer favorite! More
by MARLENY ARIAS
Employees Worked With
February 04, 2022
Service is good but they didn't refill the tires and they also did not wash the vehicle as stated on your agreement also did not wash the vehicle as stated on your agreement More
by F.PINO
Employees Worked With
February 04, 2022
Very good customer service kind people and very fast good quality products I recommended it quality products I recommended it More
by CHAROLACA15
