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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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February 24, 2022

The team is excellent! ! They are quick and efficient and extremely eager to help However they can. More

by abreuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 23, 2022

My experience at Miami lakes Automall was nothing less than exceptional. The quality of care from the customer service is amazing, as well as the work from the techs working on your car. Reliable and quic More

by joshuaowen98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
Feb 24, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2022

Service at Miami Lakes Automall is amazing, Service ride is very nice and very helpful amazing staff there More

by derrick838
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 23, 2022

I told them tp rotate my tires and they did not at first. I had to remind them to rotate my tire and was told that it was not covered with the oil change and i told them i knew that and i wanted it More

by fredoraul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your feedback, Raul. We have forwarded your information to our service leaders who will be reviewing the matter and contacting you directly to assist you. Be well.

February 23, 2022

As usually very professional service and fast, I was out less than an hour. The best service in Miami Dade! More

by GROMOVAKATARINA25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Romano
Feb 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 23, 2022

The service was excellent, Bismarck explained everything to me really well. Unfortunately they couldn’t solve the problem with the car so I’m the future it’s possible that I have to bring the car back. And More

by alvarordguez16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bins mark
Feb 24, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2022

Went in for an oil change and tire rotation. . and guess what after 2 hours and 30min waiting they didn't do the tire rotation. As usual. Horrible way to treat a customer who finance a $60,000.0 More

by OTORRES2983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Feb 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (OTORRES2983). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. Hope to hear back from you soon.

February 22, 2022

This dealership has always been a great help. The staffs are very attentive and knowledgeable. Looking forward to my next visit for service. More

by bridgetgalvez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bismark Tulavera
Feb 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 22, 2022

Great customer service and they were very helpful. They fixed my car very quickly and works great now. More

by BALLESTEROS.ROUSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TALAVERA, BISMAR
Feb 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 22, 2022

Recently went to the service dept of Kia, Jonathan took care of me. He is very knowledgeable and helpful. He is so friendly and very professional. Great employee truly an asset. More

by PUENTESCHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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