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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews
Call Service Center (305) 455-3540

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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February 28, 2022

Awesome, fantastic, flawless, straight to the point, quick, satisfying, incredible, wonderful, magnificent, impressive, spectacular, remarkable More

by gromage1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 01, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2022

The way customers are being treated nowadays is totally unaceptable. Remember that we "customers" are the reason your job exist. More

by MARCELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service guy
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Mar 01, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (MARCELLO). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. Hope to hear back from you soon.

February 28, 2022

Great service advisor and quick service. Nice seating area. Will return for future service needs. More

by Oscar
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 28, 2022

Back in October when the leather seats were installed. I was given a car from Enterprise rental and it took four days. So my $75. deposit to Enterprise rental has not been returned to me as of yet. I've b More

by CELESTIAL7347
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Kopecy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention, Manuel. We have forwarded your feedback to our service leaders who will be contacting you directly to assist you. Be well.

February 28, 2022

Great experience! Friendly staff and quick service!… better experience than other jeep dealers in Miami More

by gustavolespino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2022

Poor services , they even try to charge me after I purchased the waranty , everything else was alright More

by oscarmiguel92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your contribution, Oscar. We have forwarded your information to our service leaders who will be contacting you directly to assist you. Be well.

February 28, 2022

I got there about 7 a. m. and left about 8:10 a.m. it was quick fast and friendly disabled very helpful More

by ontebiusc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 25, 2022

Lo peor . no resolvieron el problema y se llegaron el carro a su casa sin autorizacion . More

by MANUELM4EVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your contribution. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (MANUELM4EVER). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. Hope to hear back from you soon.

February 25, 2022

very good service kind attitude. fix thetruck problem. The customer service jeny is also very good at tracking the progress of the problem. More

by kevinlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Feb 26, 2022 -

kevinlee responded

great communication great explanations great problem solving

February 25, 2022

Great Services and so professional. Thanks for my change oil.See you the next time. More

by fidelph911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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