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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Miami Lakes, FL

Overview
Employees
Reviews
Vehicles
4.2
3,458 Reviews
Welcome to Miami Lakes Auto Mall! Miami Lakes Auto Mall proudly stocks one of the most extensive selections of new and used vehicles for sale in Miami Lakes, FL to ensure every car shopper can find exactly what they are looking for. Make the short trip to our dealership today, conveniently located at 16600 NW 57th Ave., Miami Lakes, FL 33014 and we would love to show you just how enjoyable finding the vehicle of your dreams can be! Our new vehicle selection features today’s most popular makes and models from industry leading auto makers such as Chrysler, Dodge, Jeep, RAM, Chevrolet, Mitsubishi, and KIA that feature from multiple trim levels and price points to choose from. Some dealerships like to brag about huge sales and deep discounts, but at Miami Lakes Auto Mall we keep our prices consistently low so every time you visit us is always the perfect time to shop for a vehicle. In addition to our great selection of new vehicles to shop from, our dealership also stocks many used options as well. To get started today in finding the vehicle you have always wanted, please feel free to browse around our website and take advantage of our many handy tools for even more new and used car shopping convenience. If you have any questions for us, feel free to contact a Miami Lakes Auto Mall professional online or by phone at 305-455-3540 today!
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16600 NW 57th Ave

Miami Lakes, FL

33014

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Showing 3,458 reviews

October 18, 2023

My car has a safety recall and I was there 1 month ago. Dealer told me that they requested the parts to fix the problem BUT NOTHING. VERY DISAPPOINTED. TERRIBLE SERVICE More

by RICARDOYANERSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"Ricardo Yanersy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 17, 2023

Not a very good experience. Was not upfront about pricing and financing. Deceptive in my opinion. More

by Devinetee28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance and Daniela
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Oct 17, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"Devinetee28" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 19, 2023 -

Devinetee28 responded

I came in on Saturday to purchase a car. I was advised certain items that shpuld be optional were not and had to be included. LOjack, etch vin, and some scratch/dent policy. Took the price up to 28700. I was not too pleased but since they said it wasn't optional it was added. Then at financing, all nimbers were not reviewed with me, the price then went up to 31700. I have no idea what was added to increase the price to that amount. If i was given an extended warranty this should have been told to me or even asked to see if i wanted it. Not done. Then no copies of all sign documents. No information regarding the services added. I have been calling since Sunday and still have not gotten them. My first experience with Miami Lakes Auto was very good which is why i came back but now i wish i had went somewhere else. Latarsha Johnson

October 17, 2023

The advisor that took my car in made a big difference, very personable. Great experience. Everything was done in a timely matter. Tires were rotated, oil changed and car inspection. Excellent job. More

by mfrancis9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camila Penna
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Oct 18, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 16, 2023

Muy buen servicio la persona que que me atendio fue extraordinaria la verdad que estoy alegre del buen servicio. More

by BOLANCHO.14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kopecy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 16, 2023

Una gran experiencia un buen trato el vendedor alberto cedeno tuvo mucha paciencia conmigo gracias por todo More

by ANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 16, 2023

The dealership has the dealership handed my situation. Extremely professionally period are easier process and an asset to your car. with my serviceman.bismit More

by davidbordas1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2023

Ihosvany Mesa was very nice and kind! The service was so fast, I recomended 100% More

by patriclaudia82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback!

October 14, 2023

Outstanding the service was great. The person handling my car (Bismark) was very professional and knowledgable. More

by RICKDITAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 14, 2023

El vendedor fue super efectivo y supo explicar todo el proceso. El manager también siempre muy profesional. More

by LIBETDIAZ1718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ferrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maikel Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 14, 2023

I had an absolute great experience with the purchase process of my vehicle from beginning to end. Thank you so much to everyone especially Jose Inoa, Roberto Matos in financing and Albert Lopez. More

by blue
Recommend Dealer
Yes
Employees Worked With
Jose Inoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castro Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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