Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Good workers, they make the place feel welcomed to be there. Very clean also. A few reasons I like going back. there. Very clean also. A few reasons I like going back. More

Purchase online and the process was smooth and seamless! Don’t be hesitant to just do it. Don’t be hesitant to just do it. More

Gave good information about guarantee and car security, and options on finance available for satisfaction of the client. and options on finance available for satisfaction of the client. More

I went in with the vehicle in mind already. Transaction was somewhat smooth but what’s upsetting is that after the purchase of the vehicle, hours later the battery died. I had to call for roads Transaction was somewhat smooth but what’s upsetting is that after the purchase of the vehicle, hours later the battery died. I had to call for roadside assistant to get a jump. Next day, in the morning sure enough the battery again was dead and had to get another jump in order to go back to the dealer and have the battery replaced. This to me is a huge client service break as “they had done their inspection to all used vehicle” to make sure it’s ready for selling. Since they already knew I went in wanting this vehicle, there was very little effortless in the transaction, I was an easy client in and out. On top of that, my mistake and I overlooked at the time of test driving the SUV, the glove compartment was broken. The handle/door came right off when I opened it the following day. Again, where was this during their “inspection”. I told this to the person who assisted ne with the sale and he said he was going to talk to the manager…weeks have gone by and no response. The part to replace with ford cost 500 dollars. Even though this was an oversight on my end, they need to take full responsibility. Make note this will be reported to the BBB. Finally, the financing person told me that each vehicle they sell “automatically” comes with LoJack and interior and paint warranty. Again, my mistake for signing quickly but the after I read the papers it clearly states on their print that this is OPTIONAL and at no given moment a requirement for the sale/transaction. This easily could have put me right under $240 monthly payment I wanted but RJ insisted it’s part of the vehicle being sold. Honestly only reason I went her is because it’s where the car I wanted was being sold. First and last I use them. More

Purchased a new Jeep and I’m still experiencing issues with sensors but the Service agent Stephen and the Service Manager John have been extremely helpful in providing great service and customer service a with sensors but the Service agent Stephen and the Service Manager John have been extremely helpful in providing great service and customer service assistance to resolve it . More

the day before i had a appointment and stephan b. never looked at my car but said to come monday because it was friday and he's off the weekend. i came monday and he wasn't there. my car was stopping never looked at my car but said to come monday because it was friday and he's off the weekend. i came monday and he wasn't there. my car was stopping because i needed a oil change that could've been done on friday. 0 star for stephan but 5 stars for the gentleman who wasn't an advisor but made sure i was resolved. More

Great experience. Had to get up early so that service would be quick but definitely worth it Had to get up early so that service would be quick but definitely worth it More

La atención del Advisor 100% perfecro pero la persona que tenía que realizar el trabajo mal servicio, se tenía que realizar cambio de aceite y rotación de cauchos, y me lo entregaron si. Realizar la rotación tenía que realizar el trabajo mal servicio, se tenía que realizar cambio de aceite y rotación de cauchos, y me lo entregaron si. Realizar la rotación, pero el advisor me respondió al momento y el trabajo fue terminado More

The service was amazing, from testing driving the vehicle to sitting down and figuring out the numbers it was pleasant, quick, and amazing! to sitting down and figuring out the numbers it was pleasant, quick, and amazing! More

The service rep who help me was great! Definitely recommend auto mall ..customer service was excellent Definitely recommend auto mall ..customer service was excellent More