Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Called the night before to set an appointment. Was told my service person was Gregory. Arrived for appointment next day, was told Gregory no longer worked there. So, apparently he was fired betwee Was told my service person was Gregory. Arrived for appointment next day, was told Gregory no longer worked there. So, apparently he was fired between my making the appointment and going in the next day? They then directed me to some other person, and when they spoke to me, their name was different than the name I’d just been given. As I was explaining what I needed, he cut me off to tell me exactly what I had just been trying to tell him. This person must have been from another time because the second I used a four letter word (and it wasn’t (“love”), he completely freaked out and went to his manager to deal with me. I told him this is just how I talk and how people in general talk these days. He said I was wrong and nobody talked like that in everyday conversation. Good thing he doesn’t work where I do, he’d explode. I waited three hours for an oil change and new wiper blades. And only got a very general result of why my check engine light was on. They said I’d have to come back for a more detailed analysis. Maybe I’ll go to Pep Boys instead. More

Good service, good attitude, good atención and the Service is the better, peoples asking for help, need help and good service my car ,,,, Service is the better, peoples asking for help, need help and good service my car ,,,, More

The waiting time was extremely long, otherwise, was ok. The services by appointments should be started for a convenience of the waiting time not to be so long. The services by appointments should be started for a convenience of the waiting time not to be so long. More

El servicio fue excelente en 25 minutos me hicieron el cambio de aceite sus servicios son super recomendados cambio de aceite sus servicios son super recomendados More

Miami Lakes Automall has been my dealer of choice for a long time now, and I regularly take my car for service there. My last visit for the oil-change has been really good and fast. I arrived very early an long time now, and I regularly take my car for service there. My last visit for the oil-change has been really good and fast. I arrived very early and was taken care by Alex Sutherland, who made sure I had the car back soon. Very kind and very attentive. Thanks a lot as always! More

Hi Q good service and I like the way they protect my car I love it I love it More

Left my Jeep for a week. Could not get through on phone. Phone call would end at a mailbox that was full & not accepting any calls. Had to drive to the facility to question Could not get through on phone. Phone call would end at a mailbox that was full & not accepting any calls. Had to drive to the facility to question progress. Vehicle had not been touched in the 7 days it was there. They corrected the noise in back door while I waited. My cruise control issue was blown off as "normal" although I have never owned a vehicle where the cruise control need to have the brake pedal depressed so much to disengage. Usually, a slight tap releases it. Service writer was very pleasant. I spoke to service manager about the inability to get the facility on the phone. He was not aware of it and began addressing it right away. S.M. was very friendly. More

Perfect for me ok ok ok ok ok ok ok ok ok ok ok ok More

Mike Barcelo had great customer service this is the guy to buy or lease your new car to buy or lease your new car More

No complaint of anything grate service 💯% always good humerus and personally in this dealership no doubt. humerus and personally in this dealership no doubt. More