Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
Miami Lakes, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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One star is generous. Avoid this dealer at all cost! If I could give a separate rating to Karla and Kayla in the internet sales department I would, they were great through Avoid this dealer at all cost! If I could give a separate rating to Karla and Kayla in the internet sales department I would, they were great throughout the process. Unfortunately the rest of the place is lower than one star. This place is a giant waste of time. They will advertise one price and discounts but when you arrive it will be a much different story. The sales people and sales manager I dealt with were were either trying to take advantage of the situation or that is what they are taught to do. After confirming the details on the vehicle and the arrival date I went there to make a deal, suddenly the price increased about 10K for a market adjustment and there were also a bunch of other dealer add ons. When I showed them the info from their own website, as well as Chevrolets they played dumb, like they never seen that before. It was excuse after excuse. They they came back and said that they would honor the price I was told, except that it was still 1,000 heavy and they add on packages were still there. When I confronted them they made more excuses and said that not all discounts apply to everyone, which is laughable because this vehicle had a 2,000 discount with a star and by the star its says this discount applies to everyone! see the pictures. NO other small print or disclaimers were visible on the site. They acted like they never even seen their own website. It was also duplicated on Chevy's website, I have pictures if they dispute this. Then came the low ball offer on my trade, they expected me to hand them a vehicle that would retail for 48K or 49K, probably 51K on their lot, for 35K!! when I told them what my car was selling for and they had similar cars for the same price they had no answers, they also did not produce anything that showed they even priced my vehicle correctly. I have access to pricing tools that other people do not, I buy a new car every 2 years. I am always prepared and know what my vehicles are worth, and I am aware of the market conditions for buyers and sellers. If you are a dealer and you want to charge market adjustments on top of MSRP, and all kinds of BS packages then have the B###S to advertise it that way, dont lie and trick people to get them in your dealership. If you are a buyer, stay away and stop paying above MSRP at any dealer. There are plenty of reputable dealers out there who dont charge above MSRP. The salesmen and manager kept asking me why I wasn't shopping somewhere else, and I am now. I did get an email from the Good Morning! asking what he could do to make the deal, I explained a little what happened and he never contacted me again. More
The best deal warship in the world, plus the have the best customer service! In the dealerships! best customer service! In the dealerships! More
IT WAS NICE TAKING MY CAMARO FOR SEVICE THEY HELP ME ASON I WHEN IN. THE OIL CHANGE WAS FAST I LEFT SUPPER HAPPY 😊 I WHEN IN. THE OIL CHANGE WAS FAST I LEFT SUPPER HAPPY 😊 More
Terrible customer service. They created a problem with my Maintenance, and now I have to see how to fix it. They created a problem with my Maintenance, and now I have to see how to fix it. More
There's a host of people friendly staff members here. Those who acknowledge your presence make sure you are comfortable, they share with you the different areas that are available to you as a customer wh Those who acknowledge your presence make sure you are comfortable, they share with you the different areas that are available to you as a customer which are always clean. Those who I don't remember by name were very professional throughout this visit. More
Terrible. El jeep llego a la casa echando humo / liqueando aceite. La goma en lugar de cojerle el ponche le metieron un tapon El jeep llego a la casa echando humo / liqueando aceite. La goma en lugar de cojerle el ponche le metieron un tapon More