Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Friendly, understandable curtesy and all of the team was responded at the moments was need it. responded at the moments was need it. More

Carlos was very helpful. I would recommend Miami Lakes to my friends. Thank you very much!!! I would recommend Miami Lakes to my friends. Thank you very much!!! More

Service was very fast. The service advisor was very cordial and helpful. The service was a total 10 of 10. The service advisor was very cordial and helpful. The service was a total 10 of 10. More

Never followed up with me even after several requests for information. Tried several times to contact them information. Tried several times to contact them More

It was an ok experience, ok pricing, salesman needs more training but overall was not a bad place training but overall was not a bad place More

No tires rotation ,not air service on tires , door dirty With grease , air conditioning compressor doing noise With grease , air conditioning compressor doing noise More

Great. Fast,very professional on all level when came in touch with. Great Great gtrat Fast,very professional on all level when came in touch with. Great Great gtrat More

The customer service at this dealership is remarkable. The time my wife and I walked through the door we were greeted right away. The great communication amongst employees helped the transaction of the bu The time my wife and I walked through the door we were greeted right away. The great communication amongst employees helped the transaction of the buy go smoothly. More

I purchased a 2017 four-door hard top mini Cooper from this lot around April 26, 2022. The BDC/Internet Manager here is Jose Inoa. My first mistake was going alone; as I am a woman. My second mistake this lot around April 26, 2022. The BDC/Internet Manager here is Jose Inoa. My first mistake was going alone; as I am a woman. My second mistake was not asking pertinent questions while I was dealing with the finance manager, Jesus Francos. Long story short, the car was only valued at $19,995, after I inquired about an extended warranty/maintenance package, and added it, the total cost financed was $28,500. The APR was 10%, if I let the loan last until it’s maturity date, I will have paid $38,000 for a 2017 Mini Cooper. Of course, the antics of the finance manager are to have you sit there for hours until you are exhausted listening to phone calls of him trying to get you a “better deal”. After the exhaustion of course the consumer is willing to sign anything to get off the lot with the car. The finance manager continue to say “oh this is a great deal, this is a great deal,…” only for me to realize that I did not sign a great deal at all until the next day in reviewing the documents with other personnel. A total rip off, I am not sure why I did not read reviews before signing a contract at this place, as I was anxious to get a car after my accident a few weeks prior. I am a disabled military veteran on a fixed income. My car note is now $500 a month plus a $250 insurance. Almost $1000 added to my already strict budget. I do not recommend this place to anyone. They are a total rip off, and if you ask questions, they talk to their coworkers in Spanish. I wish I would have taken a male figure with me because I know they would not have tried this with a man. I love my car, but I hate that I signed this contract, I also hate that there are people out there like this finance manager who is very deceiving and deceptive when telling you to sign here and sign there. More

I was surprised how easy things were. I saw the deal driving By. Went a few days later. Was at the dealer ship less then 2 works. Great experience I saw the deal driving By. Went a few days later. Was at the dealer ship less then 2 works. Great experience More