Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Great individuals to deal with. The salesman was outstanding. They gave a tremendous discount. Extremely helpful with all details of the car.” The salesman was outstanding. They gave a tremendous discount. Extremely helpful with all details of the car.” More

There online price stated 35k on numerous websites. When I contacted them about vehicle they tell me it’s 38k since I’m not trading in a vehicle or financing with them. When I contacted them about vehicle they tell me it’s 38k since I’m not trading in a vehicle or financing with them. More

Estuve en el dealer para instalar un sistema de protección q compre al realizar la compra de mi vehículo y aparentemente me colocaron en el carro el aparato de lojack para usar ese sistema pero cad protección q compre al realizar la compra de mi vehículo y aparentemente me colocaron en el carro el aparato de lojack para usar ese sistema pero cada ves que entro en la app para usarla me dice que no tengo nada colocado y debo llamar al dealer, cuando llamo al dealer nadie me contesta y es imposible hablar con alguien More

All of the people I worked with Warren credible. Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely helpful and did everything. He possibly could to give me all the attention that I needed. I'm done finance officer was amazing. He knew exactly what I needed to do to make the car affordable to me. I just wanna think all of the employees that were involved call. IHeartRadio all the help and I felt very much. Appreciate it as a in person and then as a customer so thank you. Wanna make sure to add Christian Castro name personally to this letter. Because he was really incredibly nice and professional. You made sure that I got the car that I won thank you More

The sales person was good but they don’t have enough information to give overseas clients. I bought a vehicle to ship offshore and it took almost three weeks to get the title they kept giving me the run information to give overseas clients. I bought a vehicle to ship offshore and it took almost three weeks to get the title they kept giving me the run around. It was only when I threatened to Sue that they produced the title More

On September 11, 2023 I drove from Tampa, FL to Miami Lakes, Fl to purchase a new 2023 Chevrolet Suburban from Miami Lakes Automall after speaking with Luis the sales guy on the phone. I was told by Luis Lakes, Fl to purchase a new 2023 Chevrolet Suburban from Miami Lakes Automall after speaking with Luis the sales guy on the phone. I was told by Luis the car was new and the advertisement online even showed the vehicle as new. There was no issues until October 7th after I purchased the vehicle it randomly turned off on my wife and left her stranded in the dark around a blind corner. I had the vehicle towed to stingray chevrolet where it sat until Nov 8th waiting on a starter and a fuse block which apparently both went bad. I picked up my car at 5pm and went to dinner and went to get in my car at 6pm and the vehicle once again would not start. I towed it back to Stingray Chevrolet that night and drove back in the morning to speak with someone. I spoke with dorinda the service rep and brian the service tech and they asked if anyone previously worked on the car. to my knowledge the car was "new" so I said no. Brian then told me that it was obvious someone replaced the starter previously to him but did not see a warranty part placed for the car from miami lakes so assumed they did it in house to keep it off the warranty. After learning this information I ran a CarFax on my own vehicle just to find out that the car was previously sold on 6-13-23 and then posted back for sale on 8-23-23 after being driven 97 miles. I called Miami Lakes in frustration and finally after hours of being transferred around I spoke to Elvis (service manager). After my wife explained the situation to him he said "I remember this vehicle it was sold to someone and had a wire harness issue we took it back and replaced the harness and a starter." After learning this I asked to speak to the general manager with no luck and was referred to Lazaro the sale manager. After calling multiple times and getting no answer from him I texted my sales rep Luis. Luis was phenomenal in helping he is the only reason I ever spoke to Lazaro who is apparently to busy to respond to customers. on 11-10 luis (sales guy) called me and put me on speaker phone with laz saying they were going to take my suburban back and order me a new one to the same spec. I reiterated that’s fair as long as no extra charges are added and it was a straight swap. on 11-13 Supposedly they looked for a comparable suburban and could not find one in the entire country but in under 5 minutes I found one at a dealership 30 miles from my home. finally after a few days on 11-14 once again luis had to catch Lazaro and put me on speaker phone to talk to him and then I was told they would take my suburban on trade in with (depreciated value) and have to pay the new price for the 24 suburban since the 23 were no longer available. Miami Lakes automall Fraudulently posted a vehicle for sale as new on their website even though they had previously sold the vehicle to someone and took it back because of the immediate issues the customer had with it and tried to hide the "fixes" by not reporting it under warranty. All im asking is that my vehicle be purchased back at the full price that I paid for it since this vehicle was Fraudulently sold to me as new, and it obviously has serious electrical problems that will continue to happen. More

Muy buen servicio lo reconiendo 100 por ciento, rapido servicio y eficaz y muy buen costumer services servicio y eficaz y muy buen costumer services More