Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

El muchacho q me atendió fue excelente, muy professional. El servicio muy bueno… recomendado al 💯x💯 El servicio muy bueno… recomendado al 💯x💯 More

Everything was perfect and the personal are helpful and super nice. Is a pleasure to go there super nice. Is a pleasure to go there More

I want to thank Alex in the service department for being informative about the services that will be performed on my vehicle as well as the estimated time that it will be ready. He sported a smile and a pro informative about the services that will be performed on my vehicle as well as the estimated time that it will be ready. He sported a smile and a professional attitude. More

Waiting 10 months for a key for my truck and 2 months for my side mirror. They say they will call back, but they don't. The warranty services are the worst. my side mirror. They say they will call back, but they don't. The warranty services are the worst. More

I ordered my wrangler with this dealership because they promised to take my Honda. I had manager approval so, I pre-ordered in person and worked with Mateo aka Miguel. Initially it was a great experience; promised to take my Honda. I had manager approval so, I pre-ordered in person and worked with Mateo aka Miguel. Initially it was a great experience; he is very personable and straight to the point. Months passed and once we were near a week before my personalized jeep was to arrive, Mateo calls with bad news. Since there was a change in management they can no longer accepted my Honda for trade… I was discouraged…fought for approximately half a day and finally they were able to work something out. Great! I moved on and was really looking forward to seeing my jeep! I do want to add that the finance department was absolutely amazing and is the only reason why this review is a 3 star and not a 2 star. Now, I never expected a smooth transition… dealing with dealerships will always be a headache but! Certain things just never settled well.. for example my brand new jeep on arrival had a paint chip, I brought it up to Mateo he assured me that he will get it fixed right away… a month has passed and no response. My sister also had a similar experience, where her brand new jeep was not fully cleaned due to the late hour and again Mateo promised a follow up to fix it and nothing. The only time I heard from him was a couple of days ago and it was to ask me if I could write a great review for him and to tell my sister as well. I mentioned my paint chip and he said “oh! Don’t worry I’ll get that settled right away if you leave a great review” Ehhhhhh really? We brought you two sales and this is how you treat your customers? Well, here is my subpar review. The lack of professionalism is really disappointing from the sales team. At this point I’ll color match my car. Can’t buy my review. More

Very good customer service from the technician. Very savvy and courteous with the customers on that day. Very savvy and courteous with the customers on that day. More

I was very satisfied with the service I received! I will be returning for future services thank you so much! I will be returning for future services thank you so much! More

FANTASTIC! !! Everything taken care of in a timely Manner. Service Representative was Very Very Helpful !! Everything taken care of in a timely Manner. Service Representative was Very Very Helpful More

Great service! Highly recommend this dealership for all your car buying everyone was very nice and knowledgeable Highly recommend this dealership for all your car buying everyone was very nice and knowledgeable More

My experience was quite pleasant. Service manager was helpful and got me in and out quickly. Service manager was helpful and got me in and out quickly. More