Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Communication was lackluster from the service center. It took a week for my car to be seen, and I understand that service centers are backed up. However, I was without a means of transportation for a wee It took a week for my car to be seen, and I understand that service centers are backed up. However, I was without a means of transportation for a week. My extended warranty plan includes a rental, but the service center, or at least my service advisor, was unwilling to work with me to at least get a temporary means of transportation for the duration of the service period. Personally, I tend to ask a lot of questions when I want to understand something, not just from my point of view, but the other person’s as well, but Bismark Talavera, my service advisor, was very mean and made me feel like I was incompetent and annoying by asking so many questions. Just from that experience I was dismayed about the whole situation. I appreciate the service that was done on my vehicle, but I’d have been so much happier if my needs were considered as well as the task at hand. My work in healthcare requires me to move a lot and travel between Miami and Broward, and I was stuck using expensive rideshares while my vehicle was sitting in the lot. I can’t generalize and say the whole service center does it, but my service advisor didn’t really care about what I had to say. More

It is a good dealership. The process is really long and tedious but I guess is part of the process. The process is really long and tedious but I guess is part of the process. More

Experiencia muy buena como siempre y excelente atención del agente de ventas Oreste y del financista del agente de ventas Oreste y del financista More

I want to thank the guys from miami lakes Auto mall dodge, especially Kirby. They take the time to make sure they give me exceptional customer service. I really appreciate the service and I would buy m dodge, especially Kirby. They take the time to make sure they give me exceptional customer service. I really appreciate the service and I would buy more trucks and keep servicing with them. Thanks Again More

Great experience with the sales consultant. Facility did not have water or coffee (out of stock), the deal was agreed upon and the the business office and sales manager changed the deal during Facility did not have water or coffee (out of stock), the deal was agreed upon and the the business office and sales manager changed the deal during the closing. Therefore not able to give them five (5) starts. More

Excellent customer service fast service in and out. Would highly recommend everyone to come out Would highly recommend everyone to come out More

Excellent place to buy cars. Thanks to Isfrain Ferreiro and Ramon Rodriguez I was able to drive my new Equinox. Thanks to Isfrain Ferreiro and Ramon Rodriguez I was able to drive my new Equinox. More

Son super amables jorge y carlos nos atendieron super bien. Muy profesionales y en todo momento pendientes de que obtuvieramos lo que deceamos. bien. Muy profesionales y en todo momento pendientes de que obtuvieramos lo que deceamos. More

Great service. A little slow on getting paperwork but overall excellent service. Bismark is a great service advisor A little slow on getting paperwork but overall excellent service. Bismark is a great service advisor More

Very good and satisfied with the service . Good service by the representative Mayra ,very professional representative Good service by the representative Mayra ,very professional representative More