MetroWest Hyundai

I recommend this dealership for several reasons. I have seven year rapore and have purchased several new vehicles. When I purchase a new vehicle I look for value and and reputation from the dealership. He seven year rapore and have purchased several new vehicles. When I purchase a new vehicle I look for value and and reputation from the dealership. Herb Connolly Hyundai have provided excellent value and service to me. Also, the sales and service staff at Herb Connolly and professional and curtious and knowledgeable and makes the purchase experience very pleasant. My overall rating for this dealership is excellent/10. Thank you. Sincerely, Andrew J. Tivnan More

My wife and I were treated in a very professional and friendly manner by Shadia Khatib. she went beyond the "call of duty" to ensure that we were treated fairly and that we got the exact car that we wa friendly manner by Shadia Khatib. she went beyond the "call of duty" to ensure that we were treated fairly and that we got the exact car that we wanted within the constraints of our budget. Even though it took us 4 1/2 hours to finalize the deal she never once waivered in her dedication to service. It was a pleasure to work with someone who knows the true meaning of the expression "customer service". More

I have been searching for a Hyundai Santa Fe SE for a I have been searching for a Hyundai Santa Fe SE for a month or so. I was dealing with a dealership, via the internet,on the Auto mile and they kept o I have been searching for a Hyundai Santa Fe SE for a month or so. I was dealing with a dealership, via the internet,on the Auto mile and they kept on telling me that the vehicle with the options I wanted they could not find. We were emailing for about 3 weeks. My wife and I visited this place on the auto mile and stopped in. We talked to a salesman who let us take out a Sante Fe limited. He got in touch with the gentleman that I was emailing with. Lo and Behold they actually found one of the SE that I was looking for. I also mentioned that I liked the Limited. They proceded to try to sell me the limited. They would not even give me a price on the SE. We left. That evening I emailed Herb Connolly Hyundai. They replied the next morning. After exchanging emails I had a price for the Sante Fe Se with the options I wanted and in a color my wife liked that day. I also said that I was impressed with the Limited but was leaning towards the Se. He said that they had a bunch of Limiteds on hand if I wanted to look at them. We set up an appointment with Wens the salesman. I went to see Wens. He took me around and showed me the SE and the Limiteds. I was not sure which one I wanted. He gave me priceing on both that were very competitive. Asked me if I was interested in either one. I told him I had to check with the wife. I called her and we decided on the Limited. We bought the upscale model and did not feel pressured like we did at the dealership on the auto mile. When we went to pick up the vehicle a couple of days later. Everyone was very freindly. Wens spent over an hour showing us every feature on the vehicle. It was a pleasant experience at Herb Connolly Hyundai. More

I had a problem with my 4 year old Hyundai. I was stuck in the Western part of Massachusetts and called Herb Connolly - Philipe for advice - he suggested I call Hyundai since the car comes with free roadsi in the Western part of Massachusetts and called Herb Connolly - Philipe for advice - he suggested I call Hyundai since the car comes with free roadside assistance even though I have 160,000 miles it is less than 5 years old. That did not work out but I was able to come in on my own - tired and upset on a Friday of July 4th. I was given a loaner since my car wouldn't be ready before Monday. I was in the neighborhood on Monday and called to see when my car would be done. The work was done, the car was washed and delivered clean and working. It was a situation where they could have fixed several items which were not broken but didn't. Because the hose broke the a/c stopped working and when they fixed the hose the a/c stopped shutting off. I have found the service department to be reasonable and fair and I am satisfied. More

I went on line to request a Quote. They were the first ones to get back to me. I check several other places on the Automile in Norwood were I also live. Hoping I could get the best deal in my own backyard ones to get back to me. I check several other places on the Automile in Norwood were I also live. Hoping I could get the best deal in my own backyard. But I could not. I first spoke with Adam who then directed me to Shadia. They were friendly and very courteous. And gave me a lower price by about two thousand dollars lower than the people in my own backyard in Norwood. I would recomend Adam, Shadia, and Herb Connolly Hyundai to everybody. They will beat all the competitors prices and customer service. More

Best Service in the area. I've dealt with other hyundai dealers and this is by far the best. The service guys go above and beyond every time. I haven't tried them for sales, but I'm sure I will in the near dealers and this is by far the best. The service guys go above and beyond every time. I haven't tried them for sales, but I'm sure I will in the near future. John More

I wrote an email inquiry and was responded to within a day, in a very polite and helping manner. Adam recommended Wens to me and Wens was friendly, low-pressure and very helpful. I ended up buying an Elan day, in a very polite and helping manner. Adam recommended Wens to me and Wens was friendly, low-pressure and very helpful. I ended up buying an Elantra which i love and getting out of my bad lease. I'd recommend this dealership. Thanks! Miranda More

The entire sales staff at Herb Connolly is very professional and very friendly. The sales person (Wens Prophet) who sold me my first hyundai tucson (my first new vehicle)was very knowledgeable abo professional and very friendly. The sales person (Wens Prophet) who sold me my first hyundai tucson (my first new vehicle)was very knowledgeable about the product and was able to answer all my questions, which made buying the vehicle that much easier. Even after the sale was complete I was able to and still am able to call in with whatever questions I have regarding my vehicle. The service staff is also wonderful. I've had no complaints about the service I've received and I'm sent updates/reminders via mail and email so I know when to bring my vehicle in for servicing. Thanks Guys! and great Job! More

It has been 1year and three months and the dealership still hasnt given my title to the RMV. They also drove my car to 80 miles from the other dealership in western MA. They put an additional 10 miles still hasnt given my title to the RMV. They also drove my car to 80 miles from the other dealership in western MA. They put an additional 10 miles on it while i waited a week for them to get the tag/insurance straight. DO NOT use this dealership, incredibly unprofessional and dishonest. More