MetroWest Hyundai
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The people are friendly and many questions are answered in a timely fashion. they will however take advantage of an opportunity when they see it. I bought a car that would not have passed inspection in any in a timely fashion. they will however take advantage of an opportunity when they see it. I bought a car that would not have passed inspection in any other licensed registration facility. i commented on the poor tire condition and I was told I needed new tires. Two days after I picked up the car I had a tire problem. Three days after that I had two tire problems and within a month I was not close to Framingham and I had a tire problem and was told that it could not be fixed. I bought four new tires as the four I had on were completely irreparable and defective and the car was totally out of alignment I called the dealership and of course it was my fault for not bringing it back. They would"work with me". They would not reimburse me for the defective tires and I told them that Ihad complained about them while viewing the car . My salesman advised me after the first time I had to repair the tires that I needed to buy new ones. The dealership claims the car passed inspection and admits they never aligned the car . I will have a third independent registration facility look at the tires as the first two said they were garbage. Herb Connolly sold me a car that was UNSAFE AT ANY SPEED. They have chosen to walk away from any responsibility so I need to pursue this with various state agencies... In the meantime, the good news is that if you have a car that might not pass inspection you will probably be able to find someone at the dealership who can help you out... More
I found that I needed a new car and this was the first dealership I visited. I was very impressed by how easy it was to do business with Roy. He showed me just what I wamted to see and was friendly withou dealership I visited. I was very impressed by how easy it was to do business with Roy. He showed me just what I wamted to see and was friendly without pressuring me in any way. On my inquiry he even found me a new 2010 Elantra with 'color', a beautiful Red. He also quoted me a good price which was a major factor in my decision. Because I had not looked at new cars for many years I wanted to look at and evaluate many cars before I made my decision. I visited ten different dealers and looked at many cars of about the same size and even found a couple that I really liked. I returned to Herb Connoly Hyundai to test drive the Elantra which I found to be a great fit for me. I felt that the price was very good and they also offered me a good value for my trade in. I have bought many new cars over the years but this was by far the easiest and nicest experience I have had in buying one. I thought it was just because I had a great salesman, and I'm sure it was, but after reading the reviews on this website I see that the Herb Connolly Dealership has realized what it takes to make buying a new car a good experience for their customers with exceptional, unpressured, helpful sales technique. I'll surely recommend it my friends and neighbors. More
We never felt rushed or pressured! Very friendly place to shop for a car. Even after we made our purchase, when we returned to pick up the car, they were just as gracious. Justin spent a great deal of t to shop for a car. Even after we made our purchase, when we returned to pick up the car, they were just as gracious. Justin spent a great deal of time explaining the radio settings which are very complex. I will recommend him to my customers and associates.... More
I had a good experience this dealer did not try to sell me any other car other than the one I specifically asked for. He was friendly and did not try as many tactics on me as most other dealers. I would gi me any other car other than the one I specifically asked for. He was friendly and did not try as many tactics on me as most other dealers. I would give perfect rating if he had not forgotten to tell me about the $400 fee that needs to be paid upon returning the vehicle at the end of the lease. I would still recommend this dealer over others! More
My wife and I typically dislike shopping for a new car primarily because of the annoying and time-wasting tactics used by the sales staff at many dealerships. To our suprise and delight, Herb Connolly Hy primarily because of the annoying and time-wasting tactics used by the sales staff at many dealerships. To our suprise and delight, Herb Connolly Hyundai is different. There is no pressure to buy, they have an excellent product line (we purchased a 2011 Hyundai Sonata Limited) and they were very patient and accomodating even though the place was very busy. You never feel rushed or pressured; we drove the car we were interested in several times over a few days with and without the sales person with us. They gave us a good amount for our trade-in and a very good price on the car. When we picked up the car, the process was efficient and thorough. Jimmy went through the features of the car in detail; even setting up our cell phones in the on-board blue tooth system. Thanks to his advice, I set up the home link for our garage in record time. More
I had a bad experience with another Hyundai Dealership in the area, but I really liked the Genesis Couple, so I decided to try Herb Connolly. I walked in, explained to Sean exactly what I wanted. He went t the area, but I really liked the Genesis Couple, so I decided to try Herb Connolly. I walked in, explained to Sean exactly what I wanted. He went to work with Management and quickly found a car that matched my specifications. When I warned them that the first dealership I talked to might have offered me the same car (it had about 5-6k miles) they reassured me that if that was the case, they would definitely not try to sell it to me. The next day, they confirmed that it was in fact the used "new" car I had found before. After expanding my search parameters, they again found a couple cars that matched my specs, including being Red or Mirabeau Blue, but had the Nav system as well. Knowing that I didn't want the Nav system, they gave me a little bit of a deal and informed me that I qualified for the Recent College Grad Program (better financing rate, slight rebate, this was something the previous dealership, with whom I'd been working for 3+ weeks, never mentioned). They got the car for me on lot 2 days later (the previous dealership tried and failed to get me a car 2 or 3 times), helped me with the financing paperwork and everything. Sean even called me a week later to check up on how I was liking the car and ask if I had any questions. My only complaint is that when negotiating, I was under the impression that my rebate would be applied after we agreed on a price, but when the paperwork came through, they included the rebate on their side. I didn't get a great price after factoring that in, but I'm perfectly satisfied with the car (including the extra Nav System), and the ease of the rest of the process made that a bearable sacrifice (even if it was slightly scummy). More
I needed to buy a new car for my growing family. Both Doug and Jimmy understood all of my concerns(safety, price, size) and were incredibly patient and informative with me as I was trying to make my deci Doug and Jimmy understood all of my concerns(safety, price, size) and were incredibly patient and informative with me as I was trying to make my decision. They never rushed me and I never felt as though they were just trying to make a sale. The facility itself was spotless and all employees were so nice and willing to help. I was also impressed by the touch-screen technology in the show-room to view the Santa Fe and showcase the strengths of the car. More
My experience at Hyundai in Framingham,Mass was OUTSTANDING!!!!!! Every person I dealt with in buying my new car was above & beyond friendly, helpful & polite in ALL areas. Answered all my question OUTSTANDING!!!!!! Every person I dealt with in buying my new car was above & beyond friendly, helpful & polite in ALL areas. Answered all my questions & made my experience that much better. I LOVE my new car & i highly recommend stopping in. You will be treated as you should be there. I was very surprised that the day I picked up my new car that, Jimmy (my salesman) actually showed me & introduced me to the people that run the service department. Nobody in my previous "buying experiences has ever done that"). Bravo~ Hyundai!!!!! Very Happy! thk~you!~!!! More
After looking at several dealerships, I drove 45 minutes to Herb Connolly based on excellent customer reviews. It was well worth the trip. I met Sean Barry who was awesome from the start. I explained to him to Herb Connolly based on excellent customer reviews. It was well worth the trip. I met Sean Barry who was awesome from the start. I explained to him I had a strict budget to work with and he went above & beyond to negotiate on my behalf with management (Eric). To make a long story short Sean came pretty close to my limit for a used car with no pressure to buy. While the vehicle took a while to be prepared for sale, Sean gave me a tour of the dealership's facility and explained to me the importance of the customer to Herb Connolly. While in the waiting room Sean checked on me several times and bought me a soda. I was also contacted by Sean the day after I bought the car to see if I or my wife had any questions, and to make sure we were happy. This is why I would highly recommend Herb Connolly of Framingham MASS to anybody who is in the market for a new or used vehicle. Don't be afraid to ask for Sean as he is professional in every sense of the word. Thank you Herb Connolly!!!! More
I recently purchased a 2011 Hyundai Sonata at Herb I recently purchased a 2011 Hyundai Sonata at Herb Connolly Hyundai in Framingham, MA. The salesman, Mr. David Hamilton, was very pleasant and prof I recently purchased a 2011 Hyundai Sonata at Herb Connolly Hyundai in Framingham, MA. The salesman, Mr. David Hamilton, was very pleasant and professional to work with. I have nothing but high praise for Mr. Hamilton and the Herb Connolly Hyundai organization. After comparing, test driving, and researching several different similar size automobiles from various manufacturers, I had decided to purchase a Sonata. My only questions were whether to purchase an automatic or manual transmission, and which Hyundail dealership to purchase from. After deciding on the transmission, my next major requirement was color/options. David was able to quickly find a Sonata with the exact color/options that I wanted, and we very quickly settled on a price which I was extremely happy about. If looking for a Hyundai, I would highly recommend checking out Herb Connolly Hyundai. More