MetroWest Hyundai

Offered an online quote that only 1 out of 4 dealers were willing to match. The quote was structured in a helpful way -- a discount under MSRP, applicable to any of the cars on the lot in the make/model I wa willing to match. The quote was structured in a helpful way -- a discount under MSRP, applicable to any of the cars on the lot in the make/model I wanted. So I actually got to compare two colors and pick my favorite on the spot. Both of the employees I worked with -- Adam provided the online quote and Mike (Macayo) the on-site sale -- were professional, courteous, helpful and definitely not aggressive. More

The Steve Sexton, Herb Connolly buying experience on 12/3/10 was a very good experience. Steve "listened" to my personal situation of wanting a pre-owned car even though the price difference for a new 12/3/10 was a very good experience. Steve "listened" to my personal situation of wanting a pre-owned car even though the price difference for a new car was within range. Listening and understanding made the sale. More

Jim at Herb Connelly Hyundai was helpful, patient and thorough, without ever being pushy. Together with Doug Connelly they really did all they could to earn our business. Should we have been in a positio thorough, without ever being pushy. Together with Doug Connelly they really did all they could to earn our business. Should we have been in a position to purchase a car from them, we would have, without a doubt. We'll definitely be looking at them again when we're ready to buy a second car! Thank you SO much for a great experience!! More

We recieved professional service and responsiveness to our questions. Jim our salesman understood what features and price considerations were important to us and addressed them directly. We liked the our questions. Jim our salesman understood what features and price considerations were important to us and addressed them directly. We liked the interactive tour of the car and the aboilty to compare using that system to competitor cars. This along with information provided by Jim helped us choose the Elantra over the Nissan Sentra. Great experience overall. More

Couldn't be happier with the way I was treated and the car I am driving! My salesman Justin was extremely freindly, knowledgeable, and accomidating to my needs. Coming in on his day off to nake sure I car I am driving! My salesman Justin was extremely freindly, knowledgeable, and accomidating to my needs. Coming in on his day off to nake sure I was able to drive away with my new vehicle as soon as possible. The dealership worked with me financially as well. Gave me a great deal and were willing to work with me on a limited budget. I would highly suggest anyone looking for a GREAT vehicle buying expierience go the Herb Connolly Hyundai. Thanks! More

Very attentive and easy to deal with. They were willing to work with us on pricing and getting the vehicle we wanted. Our salesperson was very patient and took us on several test drives so that we could c to work with us on pricing and getting the vehicle we wanted. Our salesperson was very patient and took us on several test drives so that we could compare different cars. He was in contact with us after our first visit and continued to work with us so that we could make a deal. More

We were not looking forward to the ordeal of replacing the family van. We decided to visit Herb Connolly Hyundai first of all, because they had the model used car we were looking for listed on Auto Trader the family van. We decided to visit Herb Connolly Hyundai first of all, because they had the model used car we were looking for listed on Auto Trader and also because of the positive reviews we had seen on the Dealer Rater.com website. When we arrived at the dealership, we were pleased that we got to walk through the used car lot and look around on our own before going into the showroom. As we came into the showroom we met Wens. We liked him right away. Wens is a true gentleman, relaxed, friendly, helpful, up front and direct. He showed us the car we had come to see. It had just come in on a trade and was not out on the lot yet. We organized a test ride and inspection and that was it. They took care of all the paperwork. The rest fell into place. Wens was very low key and never made us feel pressured. We were pleased to have done business with Wens and the people at Herb Connolly Hyundai, and appreciate that they made it a positive experience for us. More

I had a great experience here in Sept when I bought a 2011 Sonata. Everyone was extremely friendly; the dealership is really clean and nice and my sales person did a great job showing my the Sonata and E 2011 Sonata. Everyone was extremely friendly; the dealership is really clean and nice and my sales person did a great job showing my the Sonata and Elantra, explaining everything, answering all my questions and then getting things together when I was ready to buy. The price on the car was OK, not much budging on the negotiating but I did a great value on my trade-in, 2000 Focus. One issue I had was the repeated questions at the end of my first visit of why don't I buy the car that same day even though I explained several times that I was still shopping around and checking out a Subaru and a Civic. However, after I brought this up to the internet marketing person, the issue was fixed and I did not feel pressured to buy. I would definitely recommend this dealership and would buy from here again. Now looking forward to see how they are on service, etc. More

We just purchased a new 2010 Santa Fe GLS from Jim O'Reilly. We had done lots of research and visited 8-10 Honda and Hyundai dealers. Herb Connolly Hyundai was by far the most pleasant, fair, and effi O'Reilly. We had done lots of research and visited 8-10 Honda and Hyundai dealers. Herb Connolly Hyundai was by far the most pleasant, fair, and efficient car shopping experience we had. We had gotten a very low price quote from another dealer on the same year, model, and trim. We decided to try Herb Connolly yesterday because they were local, whereas the other dealer was not. Jim and Doug gave us a comparable deal on a car that had a few minor features the other Santa Fe did not: cargo mat, 18" alloy wheels, auto-dimming rearview mirror w/compass. The difference was under $150 and their offer for our trade-in was more than fair. We agreed to buy late yesterday afternoon. Ryan had us through the FInance process in less than a half hour. Even the Parts dept was great and stayed open a few extra minutes so we could buy the iPod cable we needed. At about 6 pm, Jim gave us a thorough briefing on all aspects of the car and we were able to surprise our kids by driving the car home last night. We will go back tomorrow to deliver the title for our trade, pick up the registration for the new car, and have the full detailing done. My experience has been that many car dealers treat buyers as if they are stupid. If you show them you are NOT stupid, they treat you like you're obnoxious. None of those bad feelings at Herb Connolly Hyundai. The treated us with respect and earned our business. I would go there for another car in a minute. UPDATE 11/3: You know the saying "If it sounds too good to be true, it probably is"? Well, my husband went back today, as instructed, to deliver trade-in title, but new car registration was not ready. Although Ryan said it was no problem to assign car to a Living Trust, it WAS a problem. So I have to go there tonight to sign new Finance papers, and because registration was not done, car can't be inspected. Now we have to drop off car Thursday night to have inspection AND detailing done on Friday. Another annoyance was that our insurance company said dealer had not contacted them as of mid-day today. Changed rating from 5 to 4 for Customer Service and Overall Experience. UPDATE 11/12: Things went smoothly on the day my husband brought the car back for it's inspection and detailing. The car looked great and we LOVE it! Thank you! Overall Experience back up to a 5. More

I went on line to herbconnolly.com, and searched their inventory, found the car I liked, and filled out a finance application. I was contacted by a very friendly young lady asking if I had anything partic inventory, found the car I liked, and filled out a finance application. I was contacted by a very friendly young lady asking if I had anything particular in mind, and she said Doug would be contacting me the following morning. Doug called as she stated, and we had a very nice conversation. He made buying the car I wanted very easy. More