MetroWest Hyundai

We went to a different dealer (closer to our home) first, and had a horrible experience. Then we went to Herb Connolly and everything went smoothly from the first phonecall. Everyone was courteous, friendly and had a horrible experience. Then we went to Herb Connolly and everything went smoothly from the first phonecall. Everyone was courteous, friendly, upbeat, knowledgeable, and professional. They kept us informed every step of the way. Wens was particularly helpful. More

My wife and I were looking for a new car. Rich and everyone at the dealership answered every question we had. They really made the buying experience an easy one for us, especially with two kids runni everyone at the dealership answered every question we had. They really made the buying experience an easy one for us, especially with two kids running around! We really appreciate all that was done and love the new Tuscon! More

Experience was professional, integrity-based and prompt. Just the way I like to do business. I found the salesperson and managers to be friendly and accommodating. I would consider continuing car purchase Just the way I like to do business. I found the salesperson and managers to be friendly and accommodating. I would consider continuing car purchase and possibly maintenance with this dealership. The salesman was particularly helpful. More

My wife and I bought a Santa Fe two years ago and Roy Porter was our salesman. He was friendly and very helpful without being too pushy. We went back and just bought a Eleantra Touring from Roy Porter. W Porter was our salesman. He was friendly and very helpful without being too pushy. We went back and just bought a Eleantra Touring from Roy Porter. We can't enough about how nice he has treated us. More

I had a very good experience with Herb Connolly Hyundai. The employee, Greg Deranian that worked with me was very helpful in dealing with me. He was very accommodating to my requests and was very informativ The employee, Greg Deranian that worked with me was very helpful in dealing with me. He was very accommodating to my requests and was very informative about what I need to do before and after I get the car. I would definitely say his behavior played a role in helping me buy a car from this dealer other than ofcourse the price offered by the dealership. Overall, the dealership offered competitive prices than the other dealers and they also had great service and selections. More

My experience with the dealership was superb as a consequence of meeting and dealing with Greg Deranian. Greg was not at all what I anticipated a car salesman would be. Quite to the contrary, he w consequence of meeting and dealing with Greg Deranian. Greg was not at all what I anticipated a car salesman would be. Quite to the contrary, he was friendly, knowledgable, anxious to help and interested in satisfying my wish to lease a Hyundai at a reasonable and affordable price. When we agreed on the terms he expedited the transaction and handled the transfer of the car to me in a gracious and pleasant manner. I can't speak highly enough about Greg and the dealership. More

It has been two weeks since we purchased our new car from Herb Connolly Hyundai, and we still DO NOT HAVE THE REGISTRATION OR OUR LOAN PAPERWORK. The salesman who sold us the car (who was excellent and proba Herb Connolly Hyundai, and we still DO NOT HAVE THE REGISTRATION OR OUR LOAN PAPERWORK. The salesman who sold us the car (who was excellent and probably disappeared because he was smarter than anyone else who works there) disappeared the day after we bought the car. We have been told any number of bullshit stories by assistant sales manager Eric Porter, whose most recent excuse was that the car's title "was lost in the mail from the plant in Alabama." My next phone call will be to the Attorney General's office to report the dealership for fraud. Do NOT deal with these people; they are incompetent bunglers of the most extreme variety. More

I have waited a long time to get a new car. We traded our 1998 Escort SE in after putting the last of four children through college. I wanted a special vehicle as I had waited patiently for "mom's turn". 1998 Escort SE in after putting the last of four children through college. I wanted a special vehicle as I had waited patiently for "mom's turn". I had put a deposit on a Tucson at Herb Chambers in Auburn where we live. We discovered that they had ADDED the price of our trade as well as our deposit to our payment. The interest rate was much higher and the quote of $550 per month was our payment for 60 months. When I returned the next day to have everything written out, and questioned how it could be so much higher than what was suggested on the Hyundai website, they admitted that they had ADDED to the price of the vehicle and given us a higher percentage loan. They said, "people like feeling that they've gotten a deal!" I felt scammed. We went directly to HERB CONNOLLY to get a quote. We, at that time, knew what the price should be and they were above board during the entire process. We felt that we could trust this dealership. We were able to get the limited with the navigation package AND sunroof for $475 for sixty three months. I could have chosen $496 for 60 months which would have STILL been less than Herb Chambers. Herb Connolly never tried any of these shady dealings on us. We just picked up the car today. Sean went over everything in the car before we left and was very thorough. We just arrived home and I LOVE, LOVE, LOVE my new car. My husband has a Hyundai Tiberon which we bought at Herb Chambers 2006. We will NEVER return to Herb Chambers but will definitely be a loyal customer to HERB CONNOLLY. The Herb Connolly dealership is worthy of selling your cars. Hyundai makes a beautiful vehicle and we are extremely pleased. More

My girlfriend and I were looking to decrease the monthly payments on her car. She owned a 2008 Santa Fe and we loved the way the car dandled and decided to explore smaller Hyundais. We took a ride to He payments on her car. She owned a 2008 Santa Fe and we loved the way the car dandled and decided to explore smaller Hyundais. We took a ride to Herb Connolly in Framingham and Greg Deranian greeted us with a smile immediately. We explained our situation to him and he knew exactly what we were in the market for. He didn't try to oversell us and also wanted to make sure we both loved the car (which we did the minute we took it for a test ride). We are both thrilled with the Sonata and even more impressed with the wonderful service provided at Herb Connolly. More

I recently decided that I was interested in buying a new car. I knew I was interested in the Hyundai Sonata Limited but had not driven it or looked at one up close. As soon as I walked into Herb Connolly car. I knew I was interested in the Hyundai Sonata Limited but had not driven it or looked at one up close. As soon as I walked into Herb Connolly Hyundai in Framingham, MA, Alex Kitts approached me and introduced himself. He was extremely friendly and was willing to hear out what I was looking for and my needs. I explained to him that I was interested in test driving the Sonata Limited and instead of spending time on other things, he went a grabbed the keys and got me on the road right away. He did not attempt to oversell the car. He simply pointed out all of the key elements on the car and took me on an appropriate drive that allowed me to test the car in different environments. After returning to the dealership, Alex sat down with me to discuss my budget and what I was comfortable spending on a new car. He worked through the numbers for me on several back and forth conversations and even worked with me on my trade in which was 2003 Saturn Ion with 120K miles on it. In the end, Alex worked with me to make the numbers work and I walked out that day with everything in order. The car was ready the same day but Alex held it for me over the weekend. He was excellent to work with and his follow-up has been exemplary. I will be sending anyone I know who is interested over to Herb Connolly and to Alex Kitts. Thanks for a great experience. More