MetroWest Hyundai

When I initially walked into Herb Connolly I was skeptical. I had just driven straight from Clay Hyundai deposit check in hand on the verge of tears after having been told that they sold my vehicle skeptical. I had just driven straight from Clay Hyundai deposit check in hand on the verge of tears after having been told that they sold my vehicle I had money on to a higher paying customer. I walked in with zero trust in car dealerships. I had been dealing and been given various run-around from the other dealership for almost a full month and despite my extremely pessimistic outlook they greeted me with smiles and promises to fulfill every promise they made. I have to be honest...I did not believe that they could find my car (indigo blue pearl Hyundai Elantra 2011) and I did not believe that they would actually call when they said they would (Clay never did) But sure enough they started to prove me wrong. Phone calls were returned promptly and they made every effort to make me happy. My belief that all car dealerships were sleazy completely changed when I met with Travis the Finance manager to sign my lease. Having never signed a lease before he took his time and made sure I completely understood every part of the contract. Further I started seeing documents Clay never had me sign! Connolly had my sign a confidentiality document which stated that my personal information would not be used or shown to anyone else. In this day and age that is extremely reassuring! Every time I walked through the doors they always were quick to greet me and show excellent customer service. But more importantly than that this is one dealership that clearly has excellent business practices. I think this is one of the few car dealerships that really cares about their customers. I RECOMMEND THEM!! More

My experience at Herb Connolly Hyundai was overall a great one. Buying a car is a big financial step to take, and the experience can be both stressful and time-consuming. I went to this dealership becau great one. Buying a car is a big financial step to take, and the experience can be both stressful and time-consuming. I went to this dealership because of their reputation, and they did not disappoint. I did not feel at all pressured to commit to anything, and I really felt that when I was there, the salesperson treated me as his most important customer. He gave me his undivided attention, gave me honest facts about the car, and worked hard to get me a good deal. The manager was extremely friendly, and I could really see that professionalism and courtesy works from the top down at this dealership. Everyone I encountered and dealt with at this dealership was friendly, helpful, and kept a great balance between listening to what I wanted and could afford, and providing me with options. I've heard from so many other dealerships and salespeople that they are "in the business of selling cars." Obviously, that's their business, and that's why we as customers go to them. But at Herb Connolly, although I knew that their ultimate goal was to sell me a car, I really felt that I could trust that they had my best interest at heart, and that they believe that the business of selling cars should not get in the way of treating their customers with respect, courtesy, and care. Buying a car is a big commitment to make, and can be stressful, but at Herb Connolly, they made sure that my experience was as seamless and stress-free as possible. More

Visited Herb Connelly Hyundai for my first car purchase and worked with Ritch. He was very friendly and laid back and answered all my questions. The manager and finance personnel were also very friendly and worked with Ritch. He was very friendly and laid back and answered all my questions. The manager and finance personnel were also very friendly and professional. I never felt pressured working with any of the employees - they were respectful and understanding of my opinion and situation. They were helpful and responsive in finding the exact car I wanted and communicated well with me about the status of my car. When it was ready for delivery, Ritch came and picked me up since I was unable to get to the dealership to get the car. When I got to the dealership, the car was totally ready (and in impeccable condition!) and everything went smoothly. Ritch even helped me set up the bluetooth and navigation and answered all the questions that I had. I would definitely buy another car from Ritch and Herb Connelly Hyundai. Thank you! More

The complete experience at Connolly Hyundai was great from start to finish. I would highly recommend them. The sales staff as well as the management and finance departments could not have been any easi from start to finish. I would highly recommend them. The sales staff as well as the management and finance departments could not have been any easier to deal with. There were no high pressure sales tactics and deal could not have gone any smoother. More

My wife and I bought a new Sonata with the help of salesman Rich. Very nice young fella, relaxed atmosphere, and a generally smooth process. Wouldn't hesitate to recommend Rich or the dealership in salesman Rich. Very nice young fella, relaxed atmosphere, and a generally smooth process. Wouldn't hesitate to recommend Rich or the dealership in general. We had a trade in and the transfer of insurance and registration was turned around very quickly. More

We were very pleased with our visit to this dealership it is our5th time buying a car .Steve was very helpful to us were hoping our friends are going to buy a car there for there son when he turns 1 we gave is our5th time buying a car .Steve was very helpful to us were hoping our friends are going to buy a car there for there son when he turns 1 we gave all high marks to steve and to hyundai because we think every one is very help full in making our next purchase go smoth. More

my wifw and i had a great car buying experince at herb connolly. we were treated with respect and courteousy. our salesman sean was very helpful to us. with wanted we wanted in a vehicele and what if any connolly. we were treated with respect and courteousy. our salesman sean was very helpful to us. with wanted we wanted in a vehicele and what if any options on it. he didn,t try to oversell the vehicle or pressure us in any way. also the sales manager eric was great. very friendly and helpful. he also gave us a great trade on and older toyota camry that we traded in. the business manager ryan was very through with the paperwork and all. explaining everything to us. we would buy there again. also would recommend friends or neighbors to your dealership we would also recommend the hyundai sonata to others as a vehicle to purchase in the future. we love ours!!!! thanks. ken and barbara blum. More

Wens provided the best customer service I was ever given in a dealership. He not only made the purchase relaxed but made me the driver the whole time. As spending thousands of dollars never a good feeling, in a dealership. He not only made the purchase relaxed but made me the driver the whole time. As spending thousands of dollars never a good feeling, Wens made sure I felt great about my purchase. And when everything was said and done he still managed to be excellent in his service which also provided me a feeling of a customer and not someone who was just used to purchase a car. He not only was a great car sales man but a over achiever in his work.I not only will give Wens words of excellent but post on websites that Herb Connolly is a great dealership. More