MetroWest Hyundai

I purchased a new Hyundai Sonata Hybrid 2011 from Herb Connolly Hyundai in Framingham. Mike was my sales person, and he was very friendly, as well as knowledgeable in the cars. He never once tried to push Connolly Hyundai in Framingham. Mike was my sales person, and he was very friendly, as well as knowledgeable in the cars. He never once tried to push me into buying a car, and he was dedicated to getting me the best deal that he could when I was finally ready to buy the vehicle. The sales managers (Eric, and Easton) were also both equally committed to helping me with the best deal they could offer! They went above and beyond, to give me a fair trade in value, as well as giving me a great deal on the new car!! I will definitely be returning to them when I am ready for a new car again (which hopefully will not be for a long time lol). Also I want to comment that the owner Doug Connolly, personally checked with me to ensure that I liked my new vehicle, and remembered my name from when I previously purchased a car with them over 3-4 years before, which I found impressive!! Chris R. More

My Santa Fe broke down on the way to the super market with my wife and 1year old in the car. I limped into the dealership which is on the way and asked for help. The service department was first rate. Th with my wife and 1year old in the car. I limped into the dealership which is on the way and asked for help. The service department was first rate. They took the car right away and the work was done within two hours, from start to finish the experience was 5 star! More

I went to Herb Connolly Hyundai because they were the only dealership that I could find with a new Elantra on-hand and available for a test drive. They let me take the car out on my own without anyone ta only dealership that I could find with a new Elantra on-hand and available for a test drive. They let me take the car out on my own without anyone tagging along to make a sales pitch. When I came back in after the drive and expressed interest in the car, the salesperson spent a lot of time going over the specs and options with me, and at no time did he ever press me to buy the car right away. Over the next week, I had a few questions about the car that I was able to get answered easily through the internet sales department. Once I decided to buy, the sales and financing processes were painless and quick. I got a good deal on a car that I really like. More

I bought a new Elantra and had a great buying experience. Greg was no pressure. Price negotiations with the manager were transparent. I traveled 50 min to buy from them and would do so again. Greg was no pressure. Price negotiations with the manager were transparent. I traveled 50 min to buy from them and would do so again. More

This was my first new car purchase ever, and I can't say enough about how lucky I was to work with Wens! I came in several times over a period of a few months just to make sure this was what I really wanted enough about how lucky I was to work with Wens! I came in several times over a period of a few months just to make sure this was what I really wanted, and Wens was always friendly, nice, and PATIENT. He never once tried to push me into buying anything! Once I was finally ready to make the big purchase, I felt like Wens really went out of his way to make sure that I was well-taken care of! This personalized service and relationship even continued after my purchase as I subsequently came into the dealership for service, etc. Wens sat with me when I still had questions about the navigation system (2 months later!) and even helped me arrange appointments (setting up the courtesy rental car) when I had some body work done. Wens' personal attention and commitment to ensuring I was happy with my purchase (and that I still am happy), in addition to genuinely caring about me as a person, made my experience of buying my first car as best as it can be! Hopefully I won't be buying another car anytime soon, but if I needed to I would DEFINITELY come back to Wens and recommend him to all of my friends and family! More

brought auto in for recall. (air bag). automaker initiated recall. tookme at time requested. did a 15 point evaluation after recall problem fixed,no charge. backup bulb burnt out, had them replac initiated recall. tookme at time requested. did a 15 point evaluation after recall problem fixed,no charge. backup bulb burnt out, had them replace. they are more expensive than used car dealer service and/or service station service waiting area clean. service area(mechancis work area) clean More

This dealership is a definite step above some I've had experience with in the past. It is clean, all the employees I've met so far have been very pleasant and helpful. I have not yet had any experience w experience with in the past. It is clean, all the employees I've met so far have been very pleasant and helpful. I have not yet had any experience with customer service so I can't comment on their quality of work. The salesman and his management were straightforward in our discussions and I felt no undue pressure to stray from my stated intentions during our dealings - other than to accept their recommendation to take a new 2012 model rather than trying to locate a 2011 with the options I wanted. More

This dealer was great to work with, very understanding and accommodating of our needs. They did all thy could to get us exactly the car we wanted and I couldn't be happier with my purchase of an elantra and accommodating of our needs. They did all thy could to get us exactly the car we wanted and I couldn't be happier with my purchase of an elantra More

I wanted a used vehicle and I could only afford so much we have 2 girls in college. Greg helped us pick out a used vehicle that we could afford with everything I wanted it to have. he was great really list we have 2 girls in college. Greg helped us pick out a used vehicle that we could afford with everything I wanted it to have. he was great really listened too me in what I wanted.We went in for a car for me and my daughter ended up buying one also!I have already told my co-workers and some of my friends about what great sevice i recieved there. More