
MetroWest Hyundai
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent experience Roy was terrific to work with. He really went above and beyond to help us get our vehicle in the time we needed it, which was a rather short turn arou Roy was terrific to work with. He really went above and beyond to help us get our vehicle in the time we needed it, which was a rather short turn around time. He was straight forward and honest and not high pressure at all. This is the second car we have bought from Roy and likely not the last. More
Great place, great people! Although not from the area, while traveling in Framingham we decided to stop at the dealership. We were so surprised at the professional and friendly Although not from the area, while traveling in Framingham we decided to stop at the dealership. We were so surprised at the professional and friendly staff. This has not been our experience in the Springfield/Enfield area. We purchased a car, although far from home, because we were treated in an extremely professional and honest manner. More
GREAT EXPERIENCE I would only add that you train the online sales rep more on the incentives and online pricing. The online rep I contacted ensured me that the pricing I would only add that you train the online sales rep more on the incentives and online pricing. The online rep I contacted ensured me that the pricing I saw online is what I would get and I qualified for all the incentives. This was not the case but since I still liked the vehicle and the sales rep was great, I went with the sale. More
TERRIBLE EXPERIENCE I wish I could rate this place ZERO stars but it is not an option :( . I had my car serviced at this Hyundai for the first time ever. Prior to leaving I wish I could rate this place ZERO stars but it is not an option :( . I had my car serviced at this Hyundai for the first time ever. Prior to leaving my vehicle I had a professional camera which I tucked under my passenger seat so it wasn't easily visible. After I picked up my car I had checked my car for my camera and it was gone. I contacted Herb Connolly Hyundai and the service manager was so rude and once I stated I wanted to talk to the GM, and he changed his tune. He stated he would have someone other than the GM of that location contact me, the person that would call me was part owner. I received a call from the "part owner" and he stated that he would ask his employees if anyone had taken the camera. Which in all reality who would willingly admit to stealing a camera out of a customer’s car, no one. So that was pointless and the result of the conversation ended in, well pretty much you are S.O.L. I received an email shortly after with a "gift" of free Sirius XM for 2 months, for my troubles. I have always gone to HERB CHAMBERS HYUNDAI and I had never ever had an issue there and 9/10 I've had my camera under the seat. Needless to say I will never ever be returning here and I will let everyone I know hear about my story so they don't get robbed for going to this location. All I can say is that if you decide to go to this location take all your valuable belongings with you because not even hiding them will prevent sticky fingers More
Treated like a customer, not a paycheck I was greeted on the lot by Jeff Tang who friendly and eager (but not pushy) to help me find the right car for my needs. The finance manager, Nick LaR I was greeted on the lot by Jeff Tang who friendly and eager (but not pushy) to help me find the right car for my needs. The finance manager, Nick LaRochelle was a pleasure to work with. He explained all of my options and worked with me to get the coverage i wanted with a price i could comfortably afford. From the minute i stepped onto the lot until i took delivery, the staff was professional, friendly and willing to go above and beyond to get me into the exact car i wanted. These guys do it right! More
my experience was happy with the appearance of the car until i saw it in the light after buying it. it has scratches on the hood. im sry but nothing of the radio or was happy with the appearance of the car until i saw it in the light after buying it. it has scratches on the hood. im sry but nothing of the radio or navigation was even brought to my attention.everything else was good More
2016 Hyundai Sonata. Bill was awesome. He listened to what I had to say, understood my non-negotiables in what I needed in my car. I received the car with a clean enough e Bill was awesome. He listened to what I had to say, understood my non-negotiables in what I needed in my car. I received the car with a clean enough exterior (days after a storm) and an impeccable interior. No complaints. More
Herb Connolly Great sales department super friendly and great to work with. Shady finance department though definitely not as great to work with tried to up sell m Great sales department super friendly and great to work with. Shady finance department though definitely not as great to work with tried to up sell me and took away a rebate that I was supposed to get. More
Roy is the man Roy always helps me out and gives me a landing hand. Would follow wherever he went because I know I was getting a good deal. Roy always helps me out and gives me a landing hand. Would follow wherever he went because I know I was getting a good deal. More
New car purchase review I thought that the vehicle was slightly over priced given that it was a left over however I was unable to find another dealership to offer me what I w I thought that the vehicle was slightly over priced given that it was a left over however I was unable to find another dealership to offer me what I wanted for my trade and a similarly equipped vehicle. Everything else was fine. More