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MetroWest Hyundai

Framingham, MA

3.6
921 Reviews
At MetroWest Hyundai, we are dedicated to helping you find the perfect luxury vehicle for your needs. Our dealership in Framingham, Massachusetts, provides an impressive selection of sedans, SUVs, sports cars, and hybrids, plus a knowledgeable staff to make your shopping experience enjoyable. Our financing and leasing options are tailored to fit your needs, and our sales team will assist you in choosing the perfect car and features. Additionally, our experienced service department is committed to providing you with the ultimate driving experience.
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520 Worcester Rd

Framingham, MA

01702

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Showing 921 reviews

September 28, 2017

Great car buying experience The salesman I worked with was professional, low key, and offered me a good deal right from the start. It was the smoothest car buying experience I h More

by msprague60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Franklin
September 28, 2017

Awesome Experience! I love Hyundai! This is my second time buying/leasing from Roy and it has always been a pleasure. Before me, my family had a Hyundai and loved it! More

by corrisarah777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Porter
September 21, 2017

They sold me a car with break issues Purchased a Hyundai in May 2017. Both front and back calipers and pads need to be replaced after only 5,000 miles. Talked with Dan and he said they wi More

by AJ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dan, Bill (sales person)
Sep 21, 2017 -

MetroWest Hyundai responded

The certified pre-owned car that you purchased was fully serviced and inspected at the time of your purchase. While nobody enjoys paying for it, cars do require maintenance. If your calipers had an issue they would be covered by the certified warranty. Regular wear items such as brake pads, rotors, belts, hoses, fluids & filters are your responsibility however. We have offered to service your car and only charge our cost for the wear items instead of retail.

Sep 23, 2017 -

AJ responded

In the dealer's response to my review it seems that they want to treat me as if I had not owned cars before, they write "While nobody enjoys paying for it, cars do require maintenance." I know that. Everyone knows that. The issue is not about enjoying paying for maintenance. The issue in this case is that the dealer sold me a car without the require basic maintenance they were required to do. I should not have to replace calipers, tires and pads after only 5,000 miles. Really distasteful of them.

September 20, 2017

Great car buying experience This has been a very pleasant car buying experience. If you go to Herb Connolly ask for Peter Franklin you will not be disappointed with his service. More

by tj_walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Franklin, Easton Porter
September 13, 2017

Terrible financial person Terrible financial representative nick with the French last name I didn't sign any paper that he says that I had to and left with no paper and no expl More

by spezialeai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 18, 2017 -

MetroWest Hyundai responded

We apologize for your inconvenience. When you went into the finance office, your application was filled out for a personal purchase and completed as such. When you said that it should be in your business’s name, we took the information from you but when that was submitted your insurance company said it was incorrect which necessitated contacting your accountant to get the correct information to process the paperwork as you desired. We are sorry for the delay but we do need to have correct information to be able to complete the deal so that your registration and insurance are properly covered.

September 06, 2017

Something I didn't want to do As I have previously written I leased a 2017 Sante Fe in June 2016. That was my second Sante Fe and I leased it because I was very happy with my firs More

by tflevy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 05, 2017

Dante Fe purchase Wens was extremely helpful and made the car buying experience the best I ever had. He was a true professional and a great person to work with to buy a More

by tcasey87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wens Prophete
August 31, 2017

Great placd I've bought 3 cars here , ask for Derrick he is awesome , always a good experience here, I will def come back again to buy a new car More

by andrew.f.mcdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick S.
August 30, 2017

Great dealership! I would recommend this dealership to anyone looking for a Hyundai! The whole buying process, financing and delivery of vehicle went smoothly. Servic More

by larryd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gorman
August 24, 2017

Hyundai Elantra Wens was a great partner and provided excellent service when helping me lease my new vehicle. He was very clear with the information and assisted with More

by laurenmarotta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't recall the Finance Specialist's name!, Wens Prophete
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