MetroWest Hyundai

Terrible, Steve Saxton the sales manager cannot be trusted. They are not true to their word. I put a deposit over the phone and called the next day to make arrangements to get the car. Steve told me i trusted. They are not true to their word. I put a deposit over the phone and called the next day to make arrangements to get the car. Steve told me it was no longer available. I told him that wasnt possible as I had a deposit on the car. Steve said he never put my deposit through so he could pull the car and make it unavailable. I would never do business with this dealership. If this is how the sales manager does business it makes you wonder how the owner and the people under him are. A zero rating would be most appropriate More

I just had the best car buying experience ever at Herb Connolly! It was so easy to trade my car in for a new 2021 Tucson. Everyone was so very helpful, no pressure, honest, and responsive. Highly recommen Connolly! It was so easy to trade my car in for a new 2021 Tucson. Everyone was so very helpful, no pressure, honest, and responsive. Highly recommend!! More

Peter, Easton, and Jarred were kind and patient in helping me with the process of leasing a car for the first time. Thank you for everything! helping me with the process of leasing a car for the first time. Thank you for everything! More

Asked about car listed for sale on website and madd appointment same day to see it. Drove from west of worcester only to find that it haven sold night before. Just not right. Complete incompetence. appointment same day to see it. Drove from west of worcester only to find that it haven sold night before. Just not right. Complete incompetence. More

This was a clean and honest negotiation. I think because they sell a lot of used cars directly on their lot, the trade in allowance was also very reasonable, matching my prior research. Personable sales per they sell a lot of used cars directly on their lot, the trade in allowance was also very reasonable, matching my prior research. Personable sales person (Roy Porter) and support staff. Enjoyed the experience. More

Very good experience! Easy to deal with. Very conversational and didn't feel pressured in any way. I would recommend this dealership to people I know. conversational and didn't feel pressured in any way. I would recommend this dealership to people I know. More

Great dealership and great people. Peter Franklin and everyone there were great to work with and I will come back here for my next car! everyone there were great to work with and I will come back here for my next car! More

I’m so happy with my new Santa Fe. The stuff it’s the best. Peter was so friendly and nice. I super recommend. I love everything there :) best. Peter was so friendly and nice. I super recommend. I love everything there :) More

Wonderful, great people, they care a lot. They help me a lot to get my new tucson, with a leasing, they are really good people lot to get my new tucson, with a leasing, they are really good people More

Have serviced 5 Sonatas over the years at Herb Connolly Hyundai and always been treated well by Cesar et al. All work is done only after full review with the customer and I do love the free car wash and va Hyundai and always been treated well by Cesar et al. All work is done only after full review with the customer and I do love the free car wash and vacuum every time. Recently purchased a new 2020 Sonata SEL and am in LOVE with all the safety tech as well as the power !!and the comfort features! It is the 3rd Sonata we have purchased new from Herb Connolly and we are amazed at the respect and care given to ensure we get exactly the car and the finance package we want. Derrick has worked wonders with us over the years and Easton, Kris and Jarred all had a huge part in guaranteeing our utmost satisfaction. I love that they respect their team members and the positive relationship that each one has with their customers. More