MetroWest Acura

If you're a woman shopping for a car by yourself, this is not the place to go to. Walked in to an empty showroom with at least 4 salesmen sitting at their desks. One by the door barely looked up from his l not the place to go to. Walked in to an empty showroom with at least 4 salesmen sitting at their desks. One by the door barely looked up from his laptop (I assumed he was watching a movie) to greet me. When I asked the other salesman by door (who wasn't busy on his laptop) to see a specific vehicle on the lot, he accompanied me without bringing the key. He was surprised when I asked if the door was open to look inside. His response..."you want to look inside?" as if it was a ridiculous request. He barely explained the vehicle, I had to keep asking questions to extract answers. No smile during the entire interaction and gave me the impression that I was bothering him. The whole visit lasted less than 10 minutes. My search continues elsewhere. More

Always very professional. Excellent communication and friendly service. Always a great experience all around. Thank you. Excellent communication and friendly service. Always a great experience all around. Thank you. More

Buying a car is a whole new experience. I ordered a new car in May from Herb Connelly Acura, The car came in in August. As I was preparing to finalize the purchase, I was told that I had t I ordered a new car in May from Herb Connelly Acura, The car came in in August. As I was preparing to finalize the purchase, I was told that I had to lease or finance the car (news to me). After quite a bit of back and forth with the salesman and manager, I was “allowed” to pay cash for the car. It left me feeling like I was given the run around a bit, which is why I am rating the dealership 4 stars not 5. Thankfully, it all worked out in the end. I have my car. Josh Davis was the tech who showed me how to use the controls and technology. It was a bit overwhelming but he hung in their patiently with my many questions. He had stepped in for the regular Acura tech person and knew most of the answers and he gave me the name of who to contact if I was unsure about anything else in the future. The experience at this dealership was a good one overall. More

I would like to thank David Asante for his work, patience and help in all matters of buying a car. The Herb Connolly Acura Team helped me find my dream car. They are professionals. and help in all matters of buying a car. The Herb Connolly Acura Team helped me find my dream car. They are professionals. More

Cynthia is very helpful. Attention to detail. Service was quick. Everything was covered Thank you Attention to detail. Service was quick. Everything was covered Thank you More

I had a great experience. Everyone was so friendly. They were very welcoming. Thank you for helping me with my car search Everyone was so friendly. They were very welcoming. Thank you for helping me with my car search More

Jimmy and Sam were wonderful help when I purchased my first Acura. Would recommend doing business with them! first Acura. Would recommend doing business with them! More

As always , Kevin was punctual , professional and covered all issues with the vehicle . Stress free service . all issues with the vehicle . Stress free service . More

David, Josh Davis and the Acura Team helped me find my dream car. I can't thank them enough! dream car. I can't thank them enough! More

I had my car serviced, with an oil change , State inspection sticker, and a new battery for my fob. Your service reps, as always, are exceptional in their professionalism and are very attentive to se inspection sticker, and a new battery for my fob. Your service reps, as always, are exceptional in their professionalism and are very attentive to serve. More