MetroWest Acura

Great service! Herb Connolly has a great service team. Efficient, thorough, professional and knowledgeable. They get me in and out quickly, do what they say they are Herb Connolly has a great service team. Efficient, thorough, professional and knowledgeable. They get me in and out quickly, do what they say they are going to do, and even wash my car. What else can you ask for? More

Great Experience I recently had my 30K service and state inspection done for my Acura MDX. Service was excellent.. The service rep was very professional and knowledgea I recently had my 30K service and state inspection done for my Acura MDX. Service was excellent.. The service rep was very professional and knowledgeable. More

No hassle lease exchange Exchanged 2015 TLX for 2017 ILX lease through Acura 'Pull Ahead Program' - paperwork done ahead of time and drove off with new 36 month lease in < 2 h Exchanged 2015 TLX for 2017 ILX lease through Acura 'Pull Ahead Program' - paperwork done ahead of time and drove off with new 36 month lease in < 2 hours. More

Good service Went in for regular service interval and power steering flush. Service was good as usual and was out in less than an hour's time. Went in for regular service interval and power steering flush. Service was good as usual and was out in less than an hour's time. More

Excellent Service! Service in Acura Framingham has always been topnotch. The accommodation is excellent. Jake is one of the best service advisor I've ever had. He has an Service in Acura Framingham has always been topnotch. The accommodation is excellent. Jake is one of the best service advisor I've ever had. He has an excellent grasp of the vehicle. He provided me updates while my MDX is being serviced. I have always felt my MDX is in good hands with Jake. The vehicle was serviced in a timely manner and the wait was not long. More

Repair headlight I recently had one of my low beam lights go out and needed it changed. I purchased the bulb and tried to replace myself but ran into issues due to pot I recently had one of my low beam lights go out and needed it changed. I purchased the bulb and tried to replace myself but ran into issues due to potential electrical shock warnings I learned about. Without an appointment I drove into your service shop and they took care of the issue with in 20 minuets and washed the car. Everyone from Eddie to the entire service team were great! More

Just amazing! Thank you Herb Connolly Acura!! You made buying a car so easy! I love my New MDX!! John Delmonaco was fantastic! He was so friendly, knowledgeable Thank you Herb Connolly Acura!! You made buying a car so easy! I love my New MDX!! John Delmonaco was fantastic! He was so friendly, knowledgeable about the product and offered great customer service. It was the best experience ever!! More

Good Service All in all the service was good. The Service representative was very helpful in explaining the needed work. I was kept informed about progress of wo All in all the service was good. The Service representative was very helpful in explaining the needed work. I was kept informed about progress of work More

Buying a car is stressful. Finding a car is super difficult. It’s probably the most stressful thing I have experienced in my entire life. However, I am SOOOO thankful of the tea Finding a car is super difficult. It’s probably the most stressful thing I have experienced in my entire life. However, I am SOOOO thankful of the team I had over at Herb Connolly Acura. Dennis, Ethan and Kaitlyn are the best team I could have asked for. I mean they dealt with my pickyness and all of my question (trust me there were over 1000) and really made me feel comfortable at all times. Before buying a car, I was told that the most stressful part is the sales team and how they come after you hard just for your money. Not once through this entire 2-3 week process did they ever make me feel like that. They were honest with me and up-front and ready I answer my questions even at 10 pm on a Friday night. If it wasn’t for this team, I would still be stressed about the car I was driving and how I never believed getting a car was possible. I am so thankful for them. So if you go there make sure you 100% ask for them if you want a less stressful, actually pleasant experience in a situation that isn’t always like that. More

Acura RDX 2018 This is my 5th Acura that I have bought at Herb Connolly. My salesman has always been Gil Berkman who is efficient, knowledgeable and very dedicated. This is my 5th Acura that I have bought at Herb Connolly. My salesman has always been Gil Berkman who is efficient, knowledgeable and very dedicated. The sales experience was outstanding as it has always been. Both the Sales and Service Departments are top notch and everyone is professional and personable. For these reasons , my next car will be an Acura. More