MetroWest Acura

Mike Taverna was amazing. He’ very knowledgeable and helpful but low pressure. Working with him was a great experience! He’ very knowledgeable and helpful but low pressure. Working with him was a great experience! More

As always, great service experience. Service advisor, Cindy, did a great job walking me through options for some large, unexpected repairs. She is a pro, as are service technicians. C Service advisor, Cindy, did a great job walking me through options for some large, unexpected repairs. She is a pro, as are service technicians. Car washed and ready as promised. Clean 2021 loaner for the two days. Happy 10 year customer. More

My vehicle was serviced in a much shorter time frame than I expected, which is always a relief due to my sciatica. The waiting room was very comfortable. This is the first time I have had my Acura RDX serv I expected, which is always a relief due to my sciatica. The waiting room was very comfortable. This is the first time I have had my Acura RDX serviced at Herb Connolly Acura. I will definitely continue to have my vehicle serviced there even though Acura Westwood is closer to my home. More

Great service, service advisor Trevor was great he explained everything to me in details and made recommendations based on what I really needed explained everything to me in details and made recommendations based on what I really needed More

Thanks to a master mechanic, I have my TL in excellent order (and, problem solved for some air leaking tires)! order (and, problem solved for some air leaking tires)! More

Needed an A1 service (oil change / tire rotation) for our MDX. Drove in without an appt. Was able to be done upon request. Was told it would take 90 minutes; was done much faster. While I was not timing th MDX. Drove in without an appt. Was able to be done upon request. Was told it would take 90 minutes; was done much faster. While I was not timing them, felt to be less than an hour! Car was returned washed (as is typical) More

Fantastic Experience! I purchased a 2021 Certified Pre-owned Acura RDX right off the Lot. My sales representative was Mike Taverna - He was very professional, showed me al I purchased a 2021 Certified Pre-owned Acura RDX right off the Lot. My sales representative was Mike Taverna - He was very professional, showed me all of the key features of the car and was able to answer all of my questions. No stressful negotiations or push to buy more than what I was interested in. He handled my trade-in, all the registration paperwork and plate transfer. He and his team understood I traveled from Cape Cod, and got everything done in a couple hours so I wouldn't need a return trip to pick up the car, which was so appreciated! DJ in the Finance Office walked me through everything I needed to know about the protection plans & warranty options, as well as my payment schedule. Their team also did my phone setup with the AppleCar play and the Acura Link App, and showed some helpful tips to figure out the touch pad/display menu. I was glad to support a family owned business, and would definitely buy from them again! More

I had a great experience with Herb Connolly Acura in Framingham. My sales representative was Jimmy Goon who provided me with fantastic customer service and the tools to make the best decision in purcha Framingham. My sales representative was Jimmy Goon who provided me with fantastic customer service and the tools to make the best decision in purchasing my 2022 Acura TLX. I was also assisted by Sam Willis, Delivery Specialist, who provided me with all of the ins and outs of the car to enhance my purchasing experience. Highly recommend the folks at Herb Connolly Acura in Framingham! More

Good experience, Bob communicated well through the process. The vehicle was delivered to my home, I live in Rhode Island made it easier for me. process. The vehicle was delivered to my home, I live in Rhode Island made it easier for me. More

They were very interested in selling me a car. They were fair in their negotiations, friendly, and professional. It made it very easy for me to make my decision to buy the car. They were fair in their negotiations, friendly, and professional. It made it very easy for me to make my decision to buy the car. More