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MetroWest Acura
Framingham, MA
1,521 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,521 reviews
March 19, 2018
Absolutely amazing Everyone is super friendly and super helpful and will cooperate with you through anything. I would Highly recommend coming here whenever I need someth Everyone is super friendly and super helpful and will cooperate with you through anything. I would Highly recommend coming here whenever I need something done. More
by CHRISTINEGOODWIN48
Verified CustomerEmployees Worked With
Dennis Murray, Corbin Tulley
March 19, 2018
Fast, through service Dale facilitated a quick tire change and alignment late on a Friday afternoon after I got a flat tire just as my family was heading out for a road tri Dale facilitated a quick tire change and alignment late on a Friday afternoon after I got a flat tire just as my family was heading out for a road trip. We were incredibly grateful for the prompt, thorough service that got us back on the road and on to our vacation. Dale was incredibly helpful, friendly, and professional. More
by TB11
Employees Worked With
Dale
March 19, 2018
oil change and service Service was excellent as always. Mike and Cindy are so helpful and friendly. Car was clean and shiny and running smooth. Thank you to all the techs w Service was excellent as always. Mike and Cindy are so helpful and friendly. Car was clean and shiny and running smooth. Thank you to all the techs who do the actual work!!! Waiting room is comfortable and bright and I never mind waiting there. More
by JCOTELLESSA
Employees Worked With
Michael Burns and Cindy
March 18, 2018
taken care of promptly I needed to have my car serviced because it was time and we were also taking a long trip the following weekend. They fit me in, lent me a car and the I needed to have my car serviced because it was time and we were also taking a long trip the following weekend. They fit me in, lent me a car and then proceeded to deal with extra items in a timely fashion. More
by SUDBURYEGANS
Employees Worked With
John Delmonaco
March 17, 2018
Professional, minimal pressure This is the 2nd car I have bought from the Herb Connolly folks and they have consistently treated me with professionalism and respect. They provide a This is the 2nd car I have bought from the Herb Connolly folks and they have consistently treated me with professionalism and respect. They provide accurate and positive information about the vehicle but without the pressure tactics of other dealers. I would recommend them highly. More
by Angela
Employees Worked With
Hale Hack, Kaitlyn Gibson
March 16, 2018
Sticker Jacob Clew my Service Adviser took me right in and even washed my car Great Service as always . Been going there since 2006 and the Service is EXCEPT Jacob Clew my Service Adviser took me right in and even washed my car Great Service as always . Been going there since 2006 and the Service is EXCEPTIONAL as always More
by nh1836
Employees Worked With
Jacob Clewb
March 16, 2018
Top Notch This is our fourth car with Herb Connolly Acura we’re very satisfied with the service attention to detail and helpfulness. Jake Klew in the service d This is our fourth car with Herb Connolly Acura we’re very satisfied with the service attention to detail and helpfulness. Jake Klew in the service department has been extremely helpful and timely with all those communications and keeping us up-to-date on the service our vehicle I would highly recommend seeking him out as a service about More
by MTHL49
Employees Worked With
Jake Klew, Dennis Murray, Kaitlyn Gibson
March 16, 2018
Excellent service! The service here has always been outstanding. Their attention to detail and clear communication on what’s needed and what has been performed is excell The service here has always been outstanding. Their attention to detail and clear communication on what’s needed and what has been performed is excellent. I don’t think that their customer service could be surpassed by anyone. They really go above and beyond. This dealership is truly a pleasure to do business with. More
by Joyce W.
Employees Worked With
Dale and Jim Brown
March 15, 2018
Oil Change Quick, efficient and cost effective. Drove in, wrote up the service requirement and waited for the vehicle. They cleaned the vehicle also. Vehicle run Quick, efficient and cost effective. Drove in, wrote up the service requirement and waited for the vehicle. They cleaned the vehicle also. Vehicle runs great. More
by stasju
Employees Worked With
Ryan Gorman
March 15, 2018
Great Service I brought my 2015 MDX for service. Drove in and they took care of me right away. I haven't had any bad experience with Herb Connolly. They are the bes I brought my 2015 MDX for service. Drove in and they took care of me right away. I haven't had any bad experience with Herb Connolly. They are the best!! Service Manager is Great! More
by JENNCAM7
Employees Worked With
Hale Hack
