MetroWest Acura

BUY YOUR ACURA HERE! Best PRICES & best SERVICE! If your looking for and Acura this is the place to go DENNIS MURRAY is the car salesman you need! From beginning to end they took care of my needs and If your looking for and Acura this is the place to go DENNIS MURRAY is the car salesman you need! From beginning to end they took care of my needs and bent over backwards for me . They won’t pay your car payment so it’s your responsibility to find a good monthly payment you can handle then it’s your responsibility to see DENIS MURRAY for the best prices. The management there is incredible they work with every deal to the best of there ability to try to get it approved. I promise if your not approved with a good deal then I’m sorry you just can’t get a luxury car because managers BRYAN ENGLISH and CORBIN TULLEY and salesman DENIS MURRAY will give it there all to get you approved and you’ll be driving away in your dream car .So if you are wandering we’re to go you stumbled upon this website not by mistake because you deserve to get the best SERVICE best PRICES and one of the BEST MADE CARS I promise you ACURA of FRAMINGHAM is the place to go you will leave there feeling like you just met family. I can’t thank them enough for getting me in my brand new ACURA MDX they delivered there promise and it never changed from the beginning to the end and it beat other dealers prices because I shopped around and I’m forever greatful for that ! SO do your homework before you buy from somewhere else other than Acura of Framingham because they will get you the BEST PRICES and DENNIS MURRAY is the BEST salesman he listened to all my needs and he met them its Very hard to find that in a salesperson he was never pushy he is so down to earth and he’s a hardworking man he spent hours working thoroughly to push my stuff through never once did he say he was busy or had no time and he never pushed anything on me again I’ll say it I am forever grateful thanks to ACURA of FRAMINGHAM,salesman DENNIS MURRAY and managers BRYAN ENGLISH and CORBIN TULLEY! So don’t think about give them a call and see what they can do for you . More

Attention to Detail I purchased an Acura as an out of state purchase. Dennis Murray was fantastic making sure details were in place to ensure a smooth transition. I purchased an Acura as an out of state purchase. Dennis Murray was fantastic making sure details were in place to ensure a smooth transition. More

Excellent Dealership and Excellent Sales Person I am thrilled with the experience of buying a car at Herb Connolly Acura. I have been a service customer of this dealership for many years, however t I am thrilled with the experience of buying a car at Herb Connolly Acura. I have been a service customer of this dealership for many years, however this was my first time buying a car there. My sales contact, Dennis Murray went way above and beyond and made the whole process easy, honest, straightforward, and fair. I would recommend this dealership and Dennis to anyone interested in buying a new or used car! More

CPO Acura MDX Enjoyed dealing with Jimmy Goon, enjoyable experience, excellent communication, knowledgeable and professional. Great service, thank-you to Jimmy and Enjoyed dealing with Jimmy Goon, enjoyable experience, excellent communication, knowledgeable and professional. Great service, thank-you to Jimmy and the team at Herb Connolly Acura. I drove from Methuen to Framingham to deal with Jimmy. Thanks, Scott More

Found me the right car at the right price. Hale was extremely helpful and courteous in meeting my needs when I returned my Acura when the lease was up. I had the need to downsize and the vehic Hale was extremely helpful and courteous in meeting my needs when I returned my Acura when the lease was up. I had the need to downsize and the vehicle he found for me was perfect!! Low mileage and in great shape. It was really hard to turn in my Acura, but Hale made the experience totally acceptable where a downsize is concerned. I'm extremely happy with my new Hyundai Sonata Sport. Thank you Hale!! More

Awful Experience I thought I got a good bargain but I was wrong. Jimmy did his best but the dealership doesn't put him in a good condition to shine as he should. My pr I thought I got a good bargain but I was wrong. Jimmy did his best but the dealership doesn't put him in a good condition to shine as he should. My pre-owned certified MDX was delivered without owner's manual and the headphones of the entertainment system. Bad experience compared to my last Acura dealership experience. They delivered the vehicle with bad front wiper blades. The vehicle couldn't pass inspection until the wipers were replaced. James was kind to have the inspection shop replace the wipers and then reimbursed me afterward instead of having me drive an hour one way to the dealership. There is also a tiny dent in the hood of my vehicle which is not a good look. I really wanted to trust them and make them my number one Acura dealership because they made efforts to get you the best loan rate and I appreciate that but the overall experience was so sour that I couldn't swallow it or pretend the experience was that good. While the paper work process was quick, the process was so unorganized that I had to remind them to give me some paper work that belong to me before they give them to me. I still believe they didn't do a good job explaining payment process (how the bank operate) to me because the payment process is different from what I'm used to and the bank was wondering how they didn't give me the details during the purchasing process. There was also a mismatch on the percentage of tax charged given an out of state customer. In a nutshell, I'm not sure if I can buy any vehicle from this dealer in the future. More

needed to get a used car, that i knew would not be a problem As a middle aged woman, i was worried about buying a used car. I went to Connolly and they were fantastic, I didn't get taken advantage of.... As a middle aged woman, i was worried about buying a used car. I went to Connolly and they were fantastic, I didn't get taken advantage of.... More

Disappointing Experience What an overall disappointing purchase experience. I purchased a Certified Pre-Owned MDX - filling out paperwork on March 4 and finally taking deliver What an overall disappointing purchase experience. I purchased a Certified Pre-Owned MDX - filling out paperwork on March 4 and finally taking delivery on March 22. The sales team was poorly organized and did not communicate well with each other or with me. I was lied to and misled about agreed upon pre-delivery repairs that would be made (told windshield replaced but actually a crack was filled; told that touch up paint was suitable repair for quarter sized rust spot). The issues were eventually resolved, but it took unlimited patience, almost 3 weeks of me driving a loaner vehicle and 3 separate visits for it to meet my expectations in order to accept delivery. The overall Customer Service was abysmal in delivering on pretty basic and very realistic expectations. I really tried to give these guys the benefit of the doubt, but between the rudeness from one person, the lying from multiple, and their lack of ability to deliver what was agreed upon, I was severely disappointed. Love Acura, will certainly purchase elsewhere in the future. Kaitlyn and Hale were bright spots in an otherwise terrible experience. More

Customer feedback Dear All at Herb Connolly Auto Group; We would like to extend our sincere "Thank You" for the almost seamless transaction and absolute professionali Dear All at Herb Connolly Auto Group; We would like to extend our sincere "Thank You" for the almost seamless transaction and absolute professionalism that you all at the Herb Connolly Auto Group provided to us during the recent purchase of our vehicle. We have never experienced the level of satisfaction at a dealership in the past like we have at Herb Connolly Auto Group. The knowledge, friendliness and professionalism was top notch. They all treated us like we were family. If you are looking for an auto dealer who is completely trustworthy and dedicated to their customers and very reasonably priced, then we would highly recommend Herb Connolly Auto Group. Bob & Vera Beebe. 👍👍😍 More

Very good experience Good experience with test drive and the sales person was very informative. The sales process was smooth and transp arent. I got a good deal. Love the Good experience with test drive and the sales person was very informative. The sales process was smooth and transp arent. I got a good deal. Love the car too. More