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MetroWest Acura

Framingham, MA

4.6
1,521 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids. At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle. At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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500 Worcester Rd

Framingham, MA

01702

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Showing 1,521 reviews

June 01, 2019

Amazing as always Herb Connolly Acura Service always exceeds my expectations. My service adviser is Kevin and he is always one step ahead of me. He is very mindful of m More

by BLNDBRM727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hagerty, Jimmy Goon, Nick Mazzotta
Jun 11, 2019 -

MetroWest Acura responded

We are glad to be able to help, thank you!

May 21, 2019

Great buying experience, even from Florida Justin in the sales department was very helpful and thorough. I purchased my vehicle from Florida just by seeing it online and it was exactly what the More

by Jasmar616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 11, 2019 -

MetroWest Acura responded

Enjoy your new vehicle!

April 27, 2019

Herb Connolly has outstanding sales and support staff Brian English and Ryan Mclellan were absolutely fantastic to work with. One of the smoothest and most transparent car buying experiences I’ve had. Ro More

by FNWY2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Peralta, Ryan Mcllelan, Brian English
May 02, 2019 -

MetroWest Acura responded

We are glad to be of service, thank you!

April 22, 2019

Great as always Great customer service as always. Very helpful, prompt and good communications. Also very accommodating for loaner, schedule challenges. It’s v More

by Rcnatick1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pirkey
Apr 23, 2019 -

MetroWest Acura responded

Thank you, we appreciate your business!

April 08, 2019

Great Service I had an appointment, the service manager knew exactly what I was schedule for. he took care of my service and finished within the promised time windo More

by Fbishay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delmonaco
Apr 23, 2019 -

MetroWest Acura responded

Thank you!

April 07, 2019

Leaseed a new vehicle.. Everything went fine.. Salesman came in early to go over the new car features and my appointment with finance manager went well. Jim Brown went abov More

by Tjvsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown, Jimmy Goon
Apr 08, 2019 -

MetroWest Acura responded

Thank you for your business, enjoy your new Acura!

April 05, 2019

Fair price, Efficient Sales Process, Prompt follow-up Gil Berkman & Nana Hagan were easy to work with and made for an efficient sales process. They were fair in the negotiations and prompt in follow-up. More

by Murali, Reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nana Hagan, Gil Berkman
Apr 05, 2019 -

MetroWest Acura responded

We are pleased to be of service, thank you for your business!

April 05, 2019

Staff was professional and effective. I came in to address a possible excessive oil consumption problem identified by the Honda Corporation that may apply to my 2014 Acura TL.. I also got More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Casella
Apr 05, 2019 -

MetroWest Acura responded

Thanks Greg, we appreciate your business!

April 04, 2019

Staff was professional, courteous and attentive Gil was a pleasure to deal with. He was very knowledgeable about the vehicle packages and features. It took a while to find the right vehicle, but he More

by Leejtrevino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Peralta, Gil Berkman
Apr 05, 2019 -

MetroWest Acura responded

We look to offer a top quality experience to all of our customers. Enjoy your new Acura!

March 31, 2019

Professional staff from service advisors to technicians. Cindy Cacella was a pleasure to work with. Very knowledgeable. She was also very appreciative of my bu More

by Kenney, Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Cacella
Apr 01, 2019 -

MetroWest Acura responded

Thank you Greg, we appreciate the opportunity to be of service!

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