MetroWest Acura
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,521 reviews
Amazing as always Herb Connolly Acura Service always exceeds my expectations. My service adviser is Kevin and he is always one step ahead of me. He is very mindful of m Herb Connolly Acura Service always exceeds my expectations. My service adviser is Kevin and he is always one step ahead of me. He is very mindful of my time and gets me out there as fast as possible. Gets me the best price on the services I need..and tells me if a service is not needed! More
Great buying experience, even from Florida Justin in the sales department was very helpful and thorough. I purchased my vehicle from Florida just by seeing it online and it was exactly what the Justin in the sales department was very helpful and thorough. I purchased my vehicle from Florida just by seeing it online and it was exactly what they said it would be. I'm very pleased with my new car More
Herb Connolly has outstanding sales and support staff Brian English and Ryan Mclellan were absolutely fantastic to work with. One of the smoothest and most transparent car buying experiences I’ve had. Ro Brian English and Ryan Mclellan were absolutely fantastic to work with. One of the smoothest and most transparent car buying experiences I’ve had. Rodrigo Peralta in Finance was very helpful in getting our business registration setup and walking us through the process. This is the 3rd car I had either purchased, or had service done with them. The professionalism and dedication to the Herb Connolly Group from all staff members is really was evident. it’s nice to see such a great and cohesive team that Herb Connolly has assembled. Thank you to everyone who made it a really good buying experience! More
Great as always Great customer service as always. Very helpful, prompt and good communications. Also very accommodating for loaner, schedule challenges. It’s v Great customer service as always. Very helpful, prompt and good communications. Also very accommodating for loaner, schedule challenges. It’s very helpful to have prompt service to accommodate work schedule. More
Great Service I had an appointment, the service manager knew exactly what I was schedule for. he took care of my service and finished within the promised time windo I had an appointment, the service manager knew exactly what I was schedule for. he took care of my service and finished within the promised time window. More
Leaseed a new vehicle.. Everything went fine.. Salesman came in early to go over the new car features and my appointment with finance manager went well. Jim Brown went abov Everything went fine.. Salesman came in early to go over the new car features and my appointment with finance manager went well. Jim Brown went above and beyond to make sure I was an satisfied customer. More
Fair price, Efficient Sales Process, Prompt follow-up Gil Berkman & Nana Hagan were easy to work with and made for an efficient sales process. They were fair in the negotiations and prompt in follow-up. Gil Berkman & Nana Hagan were easy to work with and made for an efficient sales process. They were fair in the negotiations and prompt in follow-up. More
Staff was professional and effective. I came in to address a possible excessive oil consumption problem identified by the Honda Corporation that may apply to my 2014 Acura TL.. I also got I came in to address a possible excessive oil consumption problem identified by the Honda Corporation that may apply to my 2014 Acura TL.. I also got an oil change and inspection. All issues were effectively addressed and I got a car wash to boot! More
Staff was professional, courteous and attentive Gil was a pleasure to deal with. He was very knowledgeable about the vehicle packages and features. It took a while to find the right vehicle, but he Gil was a pleasure to deal with. He was very knowledgeable about the vehicle packages and features. It took a while to find the right vehicle, but he was patient and never pressured us. I would highly recommend Gil to any of my friends or family looking to purchase a new or used vehicle. I should also mention, Rodrigo made the arduous task of signing the paperwork painless. He was very well versed on all the finance processes and procedures. We were also both surprised to hear how long the Connolly family has been doing business in the Metro West area. We can’t wait to come back and buy another Acura! Thank you for everything and keep up the good work. More
Professional staff from service advisors to technicians. Cindy Cacella was a pleasure to work with. Very knowledgeable. She was also very appreciative of my bu staff from service advisors to technicians. Cindy Cacella was a pleasure to work with. Very knowledgeable. She was also very appreciative of my business. More