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MetroWest Acura

Framingham, MA

4.6
1,521 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids. At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle. At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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500 Worcester Rd

Framingham, MA

01702

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Showing 1,521 reviews

November 30, 2019

Tire would not hold air. Service found a screw in tire No Appointment. fixed tire and I asked for A-1 Service since it was not too busy. I'm always taken car of and treated nicely. Very pleased, Marshall More

by MIKCPA
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Haferty
November 28, 2019

Great service experience 15,000 mile service and repair of damaged side mirror. Very prompt service and explanation of needed repairs from Jeremy. Service and staff at HCA alw More

by James.pagella
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Donovan
November 26, 2019

My experience with the service department and James in particular was truly the smoothest and exceptional customer service I have received in a long time. Highly qualified person. Thank you! Alison More

by aligalgay
Recommend Dealer
Yes
Employees Worked With
Brian English
November 24, 2019

Justin was great from the moment we walked in the door until the deal was done. The features of the vehicle were gone over in detail. I feel I got a good price and was treated very well. Then I went back More

by christine
Recommend Dealer
Yes
Employees Worked With
Justin Potter
November 23, 2019

After having a horrible experience at a different Acura dealership, I was a bit hesitant but boy was I in for an amazing experience. Ethan was awesome from the very first contact all the way until I recei More

by ysolero
Recommend Dealer
Yes
Employees Worked With
Mike T, Nick Mazzotta, Ethan Rawson
November 20, 2019

Dale was extremely helpful showing me features in my new car and providing instruction. He explained the recall notice (the reason for my visit) and what to expect for the service . His time estimate was s More

by LeslieS
Recommend Dealer
Yes
Employees Worked With
Dale
November 19, 2019

You feel like part of the family! This is my second purchase from Herb Connolly Acura! This is a great family business that's been around for a while. They have a reputation for outsta More

by Barbara and Gary
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Peralta was excellent also, Nick Mazzotta, Hale Hack
November 17, 2019

Great service Consistently They go above and beyond to make sure you get excellent service and feel like a valued customer. People there really know you and take care of you. More

by JRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
October 26, 2019

Always efficient and not pushy. Theu are very nice. Very efficient. Very competent. Never try to sell me something i do not need. I therefore have confidence in them. I do not know More

by Barwana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure his mame. Really like condu from past though.
October 23, 2019

Cindy was a great service advisor Cindy did a great job as my service advisor for a major service on my 2014 Acura RDX. Thank you Cindy! Great job. Tom vdl More

by Tomvondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Gil Berkman
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