Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MetroWest Acura
Framingham, MA
1,521 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,521 reviews
April 19, 2021
The sales Rep Julio is a great asset to Herb Connolly. He was able to quell any of my concerns and provide valuable information to help me make my best decision. He definitely understands how to drive busine was able to quell any of my concerns and provide valuable information to help me make my best decision. He definitely understands how to drive business and also build meaningful relationships. More
by Taiwoajewole11
Employees Worked With
Julio Cruz
April 18, 2021
Everyone who helped me when above and beyond. Super smooth transaction from the beginning to the end. I even added accessories which was installed next day. I was able to pick up the vehicle in a 1 day smooth transaction from the beginning to the end. I even added accessories which was installed next day. I was able to pick up the vehicle in a 1 day turn around even with adding options. More
by Cdernulc
Employees Worked With
Nana Hagan, Brian English, Jacob Nichols
April 17, 2021
Always professional and friendly. Mechanic Kenny was wonderful with listening and test driving my car. He found the issue right away. This is my 7th Acura with Herb Connolly. wonderful with listening and test driving my car. He found the issue right away. This is my 7th Acura with Herb Connolly. More
by Twogoldens2
Employees Worked With
Brian English
April 14, 2021
Jacob was amazing with my car shopping experience! My experience was smooth, and super fast. Jacob always responded to my texts, and he always kept me informed on everything. I would recommend Jacob to a experience was smooth, and super fast. Jacob always responded to my texts, and he always kept me informed on everything. I would recommend Jacob to anyone who is in the market for a new car. More
by celine.then
Employees Worked With
Jacob Nichols
March 31, 2021
The staff was all very knowledgeable and very helpful when it came to purchasing my vehicle. Which was my first Acura and definitely will not be my last!!! Great service!! when it came to purchasing my vehicle. Which was my first Acura and definitely will not be my last!!! Great service!! More
by Omar-1099
Employees Worked With
Jimmy Goon
March 29, 2021
I think the rating stars speak for themselves in terms of getting the new vehicle. I would suggest that minimum number of words required in this comment box be reduced to 10 to 15 words. getting the new vehicle. I would suggest that minimum number of words required in this comment box be reduced to 10 to 15 words. More
by jfsmith
Employees Worked With
Ryan Mcllelan
March 29, 2021
Great service at Herb Conolly's Acura.They do what they say, exsplain it to you clearly and stick to thier price. Nice waiting room that's clean and stocked with water and snacks.Also, great coffee. say, exsplain it to you clearly and stick to thier price. Nice waiting room that's clean and stocked with water and snacks.Also, great coffee. More
by camy07@comcast.net
Employees Worked With
Mike Brooks
March 29, 2021
Leased a brand new Acura MDX and the process was exceptional and hassle free. Nana and Josh were extremely knowledgeable and a pleasure to work with. Josh took the time to sit with me until he was exceptional and hassle free. Nana and Josh were extremely knowledgeable and a pleasure to work with. Josh took the time to sit with me until he was sure I knew how to find and use all the features the MDX has to offer. Highly recommend! More
by JT
Employees Worked With
Josh Weikel-Delivery Specialist 5 stars!, Nana Hagan
March 27, 2021
Purchased a brand new Acura and needed it to be a completely contactless experience. Jimmy Goon made that happen. He’s very kind and responsive. He delivered my new car right to my driveway along w completely contactless experience. Jimmy Goon made that happen. He’s very kind and responsive. He delivered my new car right to my driveway along with the necessary paperwork. Thanks Jimmy! More
by AGMB
Employees Worked With
Jimmy Goon
